文档文本内容
RESUME
138 0000 0000
SAM ZHANG
517186402@qq.com
Objective: Business Analyst
Guangzhou, Guangdong
EDUCATION
2019.09-2023.06 Shanghai University Accounting (Bachelor)
Western economics, accounting computerization, marketing, intermediate financial accounting, advanced
financial accounting, international finance.
JOB EXPERIENCE
2023.07-20235.09 Bank of China Customer service
Job description:
Providing custom service including 7*24 financial consultations, trading assistants, Q&As and customer cares
through telephone and internet.
In the cases of which clients’ problems could not be solved online, transfer the information to the back staff to
settle, and track the settlements before communicating with the clients.
Abiding the regulations and working closely with the operating administration and other co-workers.
2022.07-2022.09 Bank of China Customer service
Job description:
Providing custom service including 7*24 financial consultations, trading assistants, Q&As and customer cares
through telephone and internet.
In the cases of which clients’ problems could not be solved online, transfer the information to the back staff to
settle, and track the settlements before communicating with the clients.
CERTIFICATE
Qualification Certificate of Junior Accountant
Qualification Certificate of Accounting Profession
Having passed the English test of Certified Management Accountant (CMA)P1
Certificate of Level 2 in National Computer Rank Examination
SPECIAL SKILLS
Being familiar with accounting theory
Mastering share option,futures and foreign currency hedge.
Mastering risk management.
ABOUT ME
I’m familiar to related regulations and institutions, thus able to control the risk of bank operation.
Consequently my positive attitude and strong ability of learning led to my outstanding academic achievement.
With a creative and dynamic mind, I’m keen on attending social practice and volunteer work with a quality of
hardworking and rigor.
Last but not least, I’m always honest by sticking to my promise and always willing to communicate with others
or to help them with a great sense of teamwork.
