文档文本内容
SAM ZHANG
APPLIED POSITION: AIRLINE STEWARDESS
Mobile:135 0000 0000 | Email: 517186402@qq.com | Location: Guangzhou
PROFILE
I’m familiar to related regulations and institutions, thus able to control the risk of bank operation.
With a creative and dynamic mind, I’m keen on attending social practice and volunteer work with a quality of
hardworking and rigor.
Last but not least, I’m always honest by sticking to my promise and always willing to communicate with others or
to help them with a great sense of teamwork.
With a creative and dynamic mind, I’m keen on attending social practice and volunteer work with a quality of
hardworking and rigor.
EXPERIENCE
2023.07-present Bank of China
Customer service
Providing custom service including 7*24 financial consultations, trading assistants, Q&As
and customer cares through telephone and internet.
In the cases of which clients’ problems could not be solved online, transfer the information
to the back staff to settle, and track the settlements before communicating with the clients.
Abiding the regulations and working closely with the operating administration and other
co-workers.
Bank of China
Customer service
2020.07-2023.06 Providing custom service including 7*24 financial consultations, trading assistants, Q&As
and customer cares through telephone and internet.
In the cases of which clients’ problems could not be solved online, transfer the information
to the back staff to settle, and track the settlements before communicating with the clients.
Abiding the regulations and working closely with the operating administration and other
co-workers.
EDUCATION
2016.09-2020.06 Shanghai University
Accounting (Bachelor)
Major: western economics, applied economics, accounting computerization, financial
management, marketing, economic law, intermediate financial accounting, advanced financial
accounting, cost accounting, management accounting, auditing.
Special Skills
Language Proficiency:
Excellent reading and writing ability, good listening and speaking ability.
Chinese(fluent in Cantonese,Hakka and Putonghua)
Awards and Certificates
Awards: Awarded as the Excellent Student during the undergraduate period;
Certificate: National Computer 2 level test, accountant qualification certificate, driver's license;
