夜雨聆风学习资料网

ARTICLE · 1322296

珠宝外贸|客户砍价还价回复模板(中英双语,分4种场景,国际站/邮件/WhatsApp直接用)

珠宝外贸|客户砍价还价回复模板(中英双语,分4种场景,国际站/邮件/WhatsApp直接用)
思路原则:不直接拒绝、先共情、讲价值(材质/工艺/电镀/质检/包装)、给折中方案,守住利润,引导成交

版本1|温和专业标准版(最常用,邮件首选)

中文:
非常理解您希望拿到更优惠的价格,很多客户一开始也和您一样。
珠宝产品的成本差异主要来自材质、电镀工艺、镶嵌工艺与品控。我们这款采用【925银/加厚保色电镀/微镶锆石】,每一件都会经过质检,保障不易掉色、镶石牢固,售后风险更低。
目前给到您的已经是常规优惠价。如果订单数量可以提升到【XXX件】,我们可以帮您申请更好的阶梯价。
或者,我们也可以调整方案,比如更换包装、简化部分工艺,来匹配您的预算,您看哪种方式更适合您?

English:
I fully understand you are looking for a better price, many of our clients have the same expectation at first.
For jewelry, cost varies a lot by material, plating technique, stone setting and quality control. This style is made of 【925 sterling silver / thick anti-tarnish plating / micro pave CZ stones】. Every piece goes through strict inspection to avoid stone falling off and fast tarnishing, which greatly reduces after-sales trouble.
The price we offered is already our regular favorable rate. If you can increase the order quantity to 【XXX pcs】, we can apply a better tier price for you.
Alternatively, we can adjust the solution, such as changing packing or simplifying some crafts to fit your budget. Which way do you prefer?

版本2|弹性让步版(意向高、老客户,可小幅让利)

中文:
感谢您坦诚说出目标价!我们很想和您达成这次合作。
实话跟您说,您的目标价已经接近我们的成本线,正常情况下很难做到。考虑到希望和您建立长期稳定合作,如果本次订单数量确定【XXX件】,我们特殊申请给您下调【X%】,这已经是我们能给到的最大支持。
这个价格不含额外定制、特殊礼盒和加急交期。期待这个价格可以满足您,我们尽快安排打样或者排单。

English:
Thank you for sharing your target price frankly! We really hope to close this deal with you.
To be honest, your target price is almost our bottom cost, normally we cannot reach it. Considering building long-term cooperation with you, if you confirm the order quantity of 【XXX pcs】 this time, we can specially approve a discount of 【X%】. This is the best we can do.
This price excludes extra customization, premium gift box and rush lead time. Hope this works for you, we can arrange samples or production soon.

版本3|礼貌守住底价版(价格太低,无法让步)

中文:
感谢您的反馈,我们认真核算过成本。
很抱歉,您给到的价格我们实在无法承接。达到这个价位就只能降低材质标准、减薄电镀层,首饰容易氧化掉色、掉石,后续会给您市场带来大量售后投诉,反而损害您的口碑。
我们坚持稳定品质,不做低价低质货。当前报价对应的品质是稳定靠谱的,如果后续您预算调整,随时欢迎再来沟通。

English:
Thanks for your feedback, we have carefully calculated the cost.
Sorry that we cannot accept your target price. To meet this price, we have to downgrade materials and use thinner plating. The jewelry will be easy to tarnish and lose stones, which will cause lots of after-sales complaints and hurt your reputation in the market.
We stick to stable quality instead of low-price poor-quality goods. The quotation we sent is for consistent reliable quality. Feel free to contact us again if your budget changes later.

版本4|WhatsApp/国际站简短版(聊天快速回复)

中文:
理解您想拿到更低价格😊
珠宝保色电镀、镶石品控成本很高,目前报价已经很实在啦。数量加大我们可以申请阶梯价;如果预算有限,我们也可以推荐同系列性价比更高的替代款。

English:
I get that you want a better price 😊
Anti-tarnish plating and stone QC cost much for jewelry. The offer is already very competitive. Better tier price available for larger quantity. If budget is tight, we can also recommend alternative styles with better cost performance.



✨ 配套短句(自由组合插入)

1. 样品费可大货返还
Sample cost will be refunded upon bulk order
2. 低价意味着电镀变薄,保色时间缩短
Lower price means thinner plating and shorter anti-tarnish time
3. 阶梯价,量越大单价越低
Tiered pricing: higher quantity, lower unit price
4. 我们不打价格战,主打稳定品质
We don’t compete by cutting prices, we focus on consistent quality
5. 可以保留报价有效期7天
The quotation can be valid for 7 day

回首页,搜索你想要的文档

在首页搜索框输入关键词,快速定位资料

文库首页搜索指引 立即搜索

相关学习资料