编写说明(中文翻译)
关于时效性要求:FIDIC合同(2017版)Clause 20明确规定,索赔方须在知晓或应当知晓引起索赔的事件或情况后28天内发出索赔通知(Notice of Claim),逾期可能导致索赔权利失效;随后84天内须提交完全详细的索赔报告(Fully Detailed Claim)。不同合同版本(FIDIC 1999、AIA、NEC等)对时效要求可能存在差异,请务必以具体合同的条款为准,切勿机械套用。
第一部分:索赔通知邮件模板(Notice of Claim Emails)
索赔通知是索赔程序的起点,须在合同规定的时效内发出。⚠️强烈建议:不论情况多么紧急,作为承包商的索赔通知必须抄送贵司合同的法务合同部门,由法务合规审查后再发出。合同部门会统一归档管理所有索赔及反索赔记录,这对项目后期的结算/争议解决至关重要。
模板1:工期延期索赔通知(EOT Notice)
场景:业主指令变更、图纸交付延迟、现场移交延迟等导致关键路径延误。
Sent via email with PDF attachment(通过电子邮件发送,并附加PDF文件)
Subject:NOTICE OF CLAIM – Extension of Time – [Project Name] / [Contract No.]主题:索赔通知 – 工期延期 – [项目名称] / [合同编号]
To:[Engineer‘s Name], Engineer收件人: [工程师姓名],工程师
CC:[Employer’s Representative Name], Employer / [Legal/Contracts Dept. email]抄送:[业主代表姓名],业主 / [法务合同部门邮箱]
Dear [Engineer‘s Name],尊敬的[工程师姓名]:
We refer to the Contract for [Project Name] between [Employer Name] and [Contractor Name] (the “Contract”). Capitalized terms used but not defined herein shall have the meanings ascribed to them in the Contract.兹提及由[业主名称]与[承包商名称]就[项目名称]签订的合同(以下简称“合同”)。本通知中使用的首字母大写术语,若未另有定义,则采用合同所赋予的含义。
Pursuant to Clause [•] of the Contract, we hereby give formal NOTICE OF CLAIM for extension of time arising from the following event(s)/circumstance(s):根据合同第[•]条,我方特此就以下事件/情况引起的工期延长发出正式索赔通知:
[Insert brief description of the event(s), e.g., delay in issuance of Shop Drawing approvals; delayed handover of Site Sections; suspension instructed by Employer; variation order causing critical path impact; inclement weather exceeding contractually defined thresholds; etc.]【在此简要描述事件,例如:批准施工图的延迟;现场施工区段移交延迟;业主要求的停工;变更指令导致关键路径受影响;超过合同界定阈值的恶劣天气等】
The said event(s) commenced on/about [Date] and is/are ongoing. As of the date hereof, we estimate that the completion of the Works will be delayed by approximately [X] calendar days beyond the scheduled Time for Completion. We reserve the right to update this estimate as further information becomes available.上述事件自[日期]左右开始,并且仍在持续。截至本通知日期,我方估计工程竣工将比计划竣工时间延迟约[X]个日历天。我方保留在获得进一步信息后更新此估计的权利。
We are currently assessing the full entitlement and prolongation costs arising therefrom. A Fully Detailed Claim will be submitted within the period specified under the Contract.我方正在评估由此产生的全部合同权利及延期费用。完全详细的索赔报告将在合同规定期限内提交。
Please confirm receipt of this Notice.请确认收到本通知。
Yours sincerely,此致
[Your Signature][您的签名][Your Full Name][您的全名][Your Title][您的职位][Contractor Name][承包商名称]
模板2:费用补偿索赔通知(Cost Claim Notice)
场景:业主延误付款、中断施工、额外指令工作等导致费用增加。
Sent via email with PDF attachment(通过电子邮件发送,并附加PDF文件)
Subject:NOTICE OF CLAIM – Additional Cost – [Project Name] / [Contract No.]主题:索赔通知 – 额外费用 – [项目名称] / [合同编号]
To:[Engineer‘s Name], Engineer收件人: [工程师姓名],工程师
CC:[Employer’s Representative Name], Employer / [Legal/Contracts Dept. email]抄送:[业主代表姓名],业主 / [法务合同部门邮箱]
Dear [Engineer‘s Name],尊敬的[工程师姓名]:
We refer to the Contract for [Project Name] entered into between [Employer Name] and [Contractor Name] (the “Contract”). Capitalized terms used herein shall have the meanings ascribed to them in the Contract.兹提及由[业主名称]与[承包商名称]就[项目名称]签订的合同(以下简称“合同”)。本通知中使用的首字母大写术语具有合同赋予的含义。
Pursuant to Clause [•] of the Contract, we hereby give formal NOTICE OF CLAIM for additional cost arising from the following event(s)/circumstance(s):根据合同第[•]条,我方特此就以下事件/情况引起的额外费用发出正式索赔通知:
[Insert brief description, e.g., suspension of work instructed on [Date]; variation works outside original scope under V/O No. XX; disruption caused by [specific cause]; acceleration directed by the Engineer; etc.]【在此简要描述,例如:[日期]指令的停工;合同外变更令XX号项下的额外工作;由[具体原因]造成的干扰;工程师指令的加速施工等】
As a direct consequence of the event(s) described above, we have incurred and continue to incur additional cost including but not limited to: [Idle plant and equipment; Extended site overheads; Additional labor and supervision costs; Disruption costs; etc.]作为上述事件的直接后果,我方已经产生并继续产生额外费用,包括但不限于:[设备和机械闲置;现场管理费延长;额外人工及管理费用;干扰费用等]
We are currently quantifying the full extent of the cost impact. A Fully Detailed Claim with supporting documentation will be submitted within the period prescribed under the Contract.我方目前正在量化费用影响的全部程度。完全详细的索赔报告及支持文件将在合同规定期限内提交。
This Notice is submitted strictly without prejudice to our other rights and remedies under the Contract and applicable law.本通知的提交严格不损害我方在合同及适用法律项下的其他权利和救济。
Please confirm receipt.请确认收到。
Yours sincerely,此致
[Your Signature][您的签名][Your Full Name][您的全名][Your Title][您的职位][Contractor Name][承包商名称]
模板3:综合索赔通知(Combined EOT + Cost Claim)
场景:事件同时影响工期和费用(如业主延误移交关键施工区域、不可预见的现场条件变更——遇到合同定义之外的岩石、污染土等不可预见的地质条件变化)。
Sent via email with PDF attachment(通过电子邮件发送,并附加PDF文件)
Subject: NOTICE OF CLAIM – Extension of Time & Additional Cost – [Project Name] / [Contract No.]主题:索赔通知 – 工期延期及额外费用 – [项目名称] / [合同编号]
To: [Engineer’s Name], Engineer收件人: [工程师姓名],工程师
CC: [Employer’s Representative Name], Employer / [Legal/Contracts Dept. email]抄送: [业主代表姓名],业主 / [法务合同部门邮箱]
Dear [Engineer’s Name],尊敬的[工程师姓名]:
We refer to the Contract for [Project Name] between [Employer Name] and [Contractor Name] (the “Contract”).兹提及由[业主名称]与[承包商名称]就[项目名称]签订的合同(以下简称“合同”)。
Pursuant to Clause [•] of the Contract, we hereby give formal NOTICE OF CLAIM forExtension of Time and Additional Cost arising from the following event(s)/circumstance(s):根据合同第[•]条,我方特此就以下事件/情况引起的工期延期及额外费用发出正式索赔通知:
[Insert detailed but concise description of the event(s), e.g., Unforeseeable physical conditions encountered during [specific excavation works] on [Date]; or Delay in issuance of critical drawings per contractually committed schedule; etc.]【在此详细但简明地描述事件,例如:[日期]在[具体开挖工作]中遇到不可预见的地质条件;或关键图纸未按合同承诺的时间表签发等】
The event(s) has caused and continues to cause delay to the critical path of the Works and has resulted in significant additional costs. Based on our preliminary assessment, we estimate: [Delay impact: approximately [X] days to Time for Completion; and/or Cost impact: approximately [X] [currency] (subject to final quantification).]上述事件已经并将继续对工程关键路径造成延误,并导致大量额外费用。根据我方初步评估,估计:[工期影响:竣工时间延长约[X]天;和/或费用影响:约[X][币种](最终金额以实际量化结果为准)]
We are in the process of preparing a Fully Detailed Claim, which will be submitted in accordance with the Contract. We reserve the right to update, revise, or supplement this Notice as further information becomes available.我方正在编制完全详细的索赔报告,并将按照合同规定提交。我方保留在获得进一步信息后更新、修改或补充本通知的权利。
Please confirm receipt of this Notice.请确认收到本通知。
Yours sincerely,此致
[Your Signature][您的签名][Your Full Name][您的全名][Your Title][您的职位][Contractor Name][承包商名称]
完整版资料,可添加:15101080572微信获取
第二部分:正式索赔报告递交文件模板(Claim Submission Documents)
正式索赔报告(Fully Detailed Claim)须在规定期限内提交,通常须包含以下核心内容:事件详细描述(含时间线)、合同依据、延误分析方法及其结果、费用计算、因果关系证明、支持性文件清单。
索赔报告递交信(Claim Submission Cover Letter)
关于“Without Prejudice”的运用
在正式递交索赔报告时,通常在页面顶部标注“WITHOUT PREJUDICE”。这是一个至关重要的法律策略:
加上此标注后,该文件在法律上被视为和解谈判的一部分,不属于争议未决时的直接权利主张;
后续若进入仲裁或诉讼,该文件内容不会作为对己方不利的证据被对方提交给法庭或仲裁庭;
这为双方在项目履约过程中提供了协商空间,鼓励坦诚沟通,避免“一写索赔就翻脸”的局面。
建议:在正式索赔报告的每一页页眉处都标注“WITHOUT PREJUDICE”;初步索赔通知邮件通常不加此标注(因为那是合同义务通知,而非和解谈判)。
Sent via email with PDF attachment (and hard copy by registered/certified mail if required by contract)(通过电子邮件发送PDF附件;若合同要求,另以挂号信/认证邮寄纸质副本)
Subject: FULLY DETAILED CLAIM – [Project Name] / [Contract No.] – [Brief claim title]主题:完全详细索赔报告 – [项目名称] / [合同编号] – [简要索赔标题]
To:[Engineer’s Name], Engineer收件人:[工程师姓名],工程师
CC:[Employer’s Representative Name], Employer / [Legal/Contracts Dept. email]抄送:[业主代表姓名],业主 / [法务合同部门邮箱]
WITHOUT PREJUDICE不损害权利
Dear [Engineer‘s Name],尊敬的[工程师姓名]:
We refer to the Contract for [Project Name] between [Employer Name] and [Contractor Name] (the “Contract”), and our Notice of Claim dated [Date of Preliminary Notice].兹提及由[业主名称]与[承包商名称]就[项目名称]签订的合同(以下简称“合同”),以及我方于[初步索赔通知日期]提交的索赔通知。
Pursuant to Clause [•] of the Contract, we hereby submit our FULLY DETAILED CLAIM for [Extension of Time / Additional Cost / Both]in relation to [brief description of event] .根据合同第[•]条,我方现就[简要描述事件]提交关于[工期延期 / 额外费用 / 两者兼有]的完全详细索赔报告。
The total amount claimed is [X] [currency] (exclusive of VAT/tax as applicable). The extension of time claimed is [X] calendar days.索赔总金额为 [X] [币种](不含适用增值税/税金)。索赔工期延期为[X] 个日历天。
Enclosed please find the Claim Documentation consisting of the following parts:随附索赔文件,包括以下部分:
Section | Title / Content |
Part 1 | Executive Summary – Overview of claim, entitlement, and quantum |
第1部分 | 执行摘要 – 索赔概述、合同权利及索赔金额概览 |
Part 2 | Statement of Facts – Narrative and chronology of events with cross-references to documentary evidence |
第2部分 | 事实陈述 – 事件描述及时间线,并交叉索引书面证据 |
Part 3 | Contractual Basis – Contract provisions relied upon and legal/contractual entitlement |
第3部分 | 合同依据 – 所依赖的合同条款及法律/合同权利基础 |
Part 4 | Delay Analysis – Methodology used (as-planned vs as-built, time impact analysis, etc.), CPM schedule exhibits, and results demonstrating causation |
第4部分 | 延误分析 – 采用的方法(计划与实际对比、时间影响分析等)、关键路径法(CPM)进度表示例以及证明因果关系的分析结果 |
Part 5 | Cost Analysis – Breakdown of claimed amounts (prolongation costs, disruption costs, material/labor escalation, etc.), basis of rates and calculation method, accumulation and segregation |
第5部分 | 费用分析 – 索赔金额构成(延期费用、干扰费用、材料/人工上涨等)、单价依据、计算方法、费用累计与分类 |
Part 6 | Causation / Liability – Clear causal link between each event and the claimed time/cost impacts |
第6部分 | 因果关系/责任归属 – 每个事件与所索赔工期/费用影响之间的清晰因果链 |
Part 7 | Supporting Documents – Index of all attachments: contemporary records, daily logs, photographs, correspondence, meeting minutes, variation orders, site instructions, progress reports, etc. |
第7部分 | 支持文件 – 所有附件索引:同期记录、每日日志、照片、往来函件、会议纪要、变更令、现场指令、进度报告等 |
We confirm that this Claim has been prepared in accordance with the requirements of the Contract and is submitted strictlyWITHOUT PREJUDICE to our rights to submit further particulars or supplementary claims arising from the same or related events.我方确认,本索赔报告按照合同要求编制,并且提交本报告严格不损害我方就同一或相关事件提交进一步细节或补充索赔的权利。
We look forward to the Engineer’s determination pursuant to Sub-Clause 3.7 (Agreement or Determination) and remain available to attend meetings or provide clarifications as may be reasonably required.我方期待工程师根据第3.7款(协议或决定)作出决定,并随时准备根据需要合理参加相关会议或提供澄清说明。
Yours sincerely,此致
[Your Signature][您的签名][Your Full Name][您的全名][Your Title][您的职位][Contractor Name][承包商名称]
工程人专属英语:现场沟通+商务文件全通关(现场高频词汇/缩写/句子,从“听不懂”到“开口指挥”)(点击了解课程详情)
第三部分:补充跟进邮件模板(Follow-up Emails)
模板4:定期状态查询(Status Check)
Subject: FOLLOW-UP: Claim Status – [Project Name] / Claim Ref. [Ref. No.]主题:跟进:索赔状态 – [项目名称] / 索赔编号 [编号]
Dear [Engineer‘s Name],尊敬的[工程师姓名]:
Further to our claim submission dated [Date], could you please kindly advise on the status of the Engineer’s determination under Sub-Clause [•]?继我方于[日期]提交索赔报告后,可否烦请告知工程师根据第[•]款作出的决定的进展情况?
Given the ongoing impact of the subject event(s) on our works and cost, a timely determination would be of great assistance to our continued performance. Please let us know if any additional information or clarification is required from our end.鉴于相关事件对我方工程及费用的持续影响,及时作出决定将非常有助于我方继续履约。如需我方提供任何补充信息或澄清,请告知。
Thank you for your attention.感谢您的关注。
Yours sincerely,此致
[Your Name][您的姓名]
模板5:索赔协商会议请求(Meeting Request)
Subject: MEETING REQUEST – Claim [Ref. No.] – [Project Name]主题:会议请求 – 索赔编号 [编号] – [项目名称]
Dear [Engineer‘s Name],尊敬的[工程师姓名]:
To facilitate an efficient evaluation and potential agreement on our claim dated [Date], we propose a technical meeting between the parties at your earliest convenience. Our proposed agenda is as follows:为促进对我方于[日期]提交的索赔报告进行高效评估并可能达成一致,我方建议在您方便时尽早召开一次双方技术会议。我方建议议程如下:
Brief recap of factual background
简要回顾事实背景
Review of delay analysis methodology and results
审查延误分析方法及结果
Discussion of cost quantification
讨论费用量化
Identify areas of agreement and disagreement
识别一致与分歧之处
Next steps toward resolution
解决该事项的后续步骤
Please advise on a proposed date/time. We remain committed to resolving this matter amicably and without prejudice to the ongoing progress of the Works.请告知建议的日期/时间。我方始终致力于友好解决此事项,且不影响工程的持续进展。
Yours sincerely,此致
[Your Name][您的姓名]
第四部分:常用索赔信函标准短语库(Useful Phrases Library)
开场通知类:
We refer to the Contract and hereby give formal NOTICE OF CLAIM...兹提及合同,我方特此发出正式索赔通知……
Pursuant to Clause [•] of the Contract, we consider ourselves entitled to...根据合同第[•]条,我方认为我方有权……
This Notice is submitted strictly without prejudice to our other rights and remedies.本通知的提交严格不损害我方其他权利和救济。
陈述事实与因果类:
As a direct consequence of the event(s) described above...作为上述事件的直接后果……
The said event(s) has caused and continues to cause delay to the critical path...上述事件已经并将继续对关键路径造成延误……
We have incurred and continue to incur prolongation/disruption costs as a direct result of...作为……的直接结果,我方已经产生并继续产生延期/干扰费用。
金额与工期请求类:
The total amount claimed is [X] [currency], broken down as follows:索赔总金额为 [X] [币种],具体构成如下:
We seek an extension of time of [X] days to the Time for Completion.我方请求将竣工时间延长 [X] 天。
We reserve the right to update/revise the claimed amount as further information becomes available.我方保留在获得进一步信息后更新/修改索赔金额的权利。
保留权利类:
We reserve all our rights and remedies under the Contract and applicable law.我方保留合同及适用法律项下的一切权利和救济。
Nothing in this communication shall be construed as a waiver of any right.本通讯中的任何内容均不得解释为对任何权利的放弃。
This submission is without prejudice to our right to submit further claims.本提交不损害我方提出进一步索赔的权利。
请求确定/回应类:
We request the Engineer’s determination pursuant to Sub-Clause [•].我方请求工程师根据第[•]款作出决定。
We look forward to your response within [X] days as required under the Contract.我方期待您在合同要求的 [X] 天内予以答复。
Should you require any further information/clarification, please do not hesitate to contact us.如您需要任何进一步信息或澄清,请随时联系我方。
邮件撰写实战提示:
📌确认合同条款(最重要):FIDIC 2017要求索赔通知须28天内发出,详细索赔报告须84天内提交。每个合同中“索赔通知”和“正式索赔文件”两个节点的时间限制和文件详细程度要求都写在对应的Clause里。发邮件之前先翻合同确认,不要凭记忆发。
📌两阶段策略:先用简单邮件发出初步索赔通知(满足合同28天时效要求),再在84天内准备详细的索赔报告。两阶段策略可以有效避免因仓促提交不完善的索赔文件而影响后续量化金额。
📌附件PDF是必须的:海外工程各方经常跨国家、跨时区办公,电子邮件正文容易损坏或排版错乱。所有正式通知和索赔文件,都必须在邮件正文中写明关键信息的同时,附加一份格式完好的PDF版本,确保收件方在任何设备上都能正确打开和存档。
📌中英文命名附件:文件名建议使用“日期-项目简称-文档类型-版本号”格式,如“20250517-HYDRO-EOT_Notice-v1.0.pdf”。
📌接收确认追索:重要索赔邮件发出后,若48小时内未收到“收悉确认”或答复,建议电话跟进或以其他方式追索回执,避免对方以“未收到”为由主张逾期。
📌BCC存档:建议将法务合同部门及相关项目档案邮箱以BCC方式加入,确保所有往来记录自动归档,便于后期结算时追溯。
⏰最后一分钟提醒:你写邮件时可能已经有点急躁了,但请务必花5分钟再通读一遍上述模板中的中标点符号和语法拼写。一份无低级错误的索赔文件不仅体现专业性,更能在早期建立专业和严谨的形象,为后续谈判打下基础。
获取详细材料,请添加15101080572微信


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