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Email英语电子邮件写作资料整理_2026考公上岸必刷题本(2)_2026新增刷题册_申论_申论素材申论规范词_写材料高手实用素材合集_52范例-格式公务往来公文模板及范例

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英语电子邮件写作资料整理
 英语电子邮件如何写 a1 内容 a2 结构 
 常用词汇  
 b1.Know your email terms b2.其它缩写:跟老外邮件交流中常会见到的英语缩写词汇 
 常用例句 c1.外企必备:英文电子邮件高频句 c2.商务英语函电的 20 个常用句型 
 范文 d1.英文书信范文精选 d2.英文书信范文 2 d3.外贸业务全套英文邮件范文
A 英文邮件如何写 
a1 内容
从问候开始
用问候语开始邮件内容非常重要,例如"Dear Lillian,"。根据你与收件人的关系亲近与否,你可能选择使
用他们的姓氏来称呼他们而不是直呼其名,例如"Dear Mrs. Price,"。如果关系比较亲密的话,你就可以
说,"Hi Kelly,"如果你和公司联系,而不是个人,你就可以写"To Whom It May Concern:"
感谢收件人如果你在回复客户的询问,你应该以感谢开头。例如,如果有客户想了解你的公司,你就可以说
 "Thank you for contacting ABC Company."如果此人已经回复过你的一封邮件了,那就一定要说, 
"Thank you for your prompt reply."或是"Thanks forgetting back to me."如果你可以找到任何机会
那一定要谢谢收信人。这样对方就会感到比较舒服,而且显得更礼貌。
表明你的意图
然后,如果是你主动写电子邮件给别人的话,那就不可能再写什么感谢的字句了。那就以你写此邮件的目的
开头。例如,"I am writing to enquire about…"或是"I am writing in reference to …"在电子邮件
开头澄清你的来意非常重要,这样才能更好的引出邮件的主要内容。记得要注意语法,拼写和标点符号,保
持句子简短明了并句意前后一致。
结束语
在你结束邮件之前,再次感谢收信人并加上些礼貌语结尾。你可以 "Thank you for your patience and 
cooperation."或 "Thank you for your consideration."开始接着写, "If you have any questions 
or concerns ,don't hesitate to let me know."及"I look forward to hearing from you."
结束
最后是写上合适的结尾并附上你的名字。"Best regards," "Sincerely,"及"Thank you,"都很规范化。最
好不要用"Best wishes,"或"Cheers,"类的词因为这些词都常用在非正式的私人邮件中。最后,在你发送邮
件之前,最好再读一遍你的内容并检查其中有没有任何的拼写错误,这样就能保证你发出的是一封真正完
美的邮件!
 
 结构
地址栏的写法:
地址栏(To)电子邮件的地址,包括写信人地址、收信人地址、抄送收信人地址、密送收信人地址,这四部分
无需填写繁杂的邮政地址,只需填入相应的电子邮件地址即可,而且并非每一项都要填,若收信人只有一个,
就不需填写其他收信人的电子邮件地址,处理比一般信件要简单得多。
主题摘要的写法:
主题摘要栏(Subject)邮件的标题应当简洁明了。邮件标题是邮件主要内容的浓缩,是读者浏览信箱时决定
是否阅读该邮件的根据。简洁明了的主题内容可起到索引的作用,便于收件者以后在大量的邮件中查出相
关的邮件。邮件标题选择的合适与否将影响到读者处理信件的效率。因此,为了确保收信人能及时阅读邮件,
邮件的标题不仅要引人注目,而且应该言简意赅。另外,标题应该用名词短语或动名词短语,如:“Your 
Meeting in California”,“Your Order”,“Mrs. Jones”, “weekly Sales Meeting”,“广告”等
标题都信息明确、一目了然。
称呼(salutation )
商务英文电子邮件通常用较正式的称呼,如:Dear+对方的姓氏,有时可以省去 Dear,直呼对方的名或姓,
或者用随意的称呼,如:“Hi,Johnson”,“Hi,Davis”等。若不能确定收件人是哪一位,可用这样的表达,
如:“Dear Sirs”,“Dear Madam or Sir”或“To whom it may concern”等。
正文部分的写法:
正文部分(body)涉外商务电子邮件的正文书写格式绝大多数采用齐头式。齐头式是指正文中各部分都从每
行的左边开始,这种格式便于打字和节省时间,提高工作效率。正文是电子邮件的主要部分,大多把话题分
成几个小主题,每个小主题一段,每段一般只有一两句话,正文由两三个或三四个简短的段落构成。
敬意结尾(complimentary closing)
结尾常用敬语,表示客套和礼节,措辞应恰当。通常用“Best Regards”,“Best Wishes”,或使用 
“Good day to you!”等表示美好祝愿的词组作为敬意结尾,使得电子邮件更趋向随意体(casual 
style)。
签名(signature)通常是寄件者在信函的敬意结尾下面写上自己的姓名。因为电子邮件是在电脑上打出来
的,所以不能像传统的外贸信函那样可用手签。
附件(Enclosure)电子邮件中如果带有与邮件内容相关的附件,可用 word、excel 等软件编写成文件报表
或扫描各种形式发票、定单或报价单等,并在邮件中说明具体文件的名称及份数等,以便对方确认。
附言(Postscript)
打好邮件后,若发现需要补充某些内容,可在签名下方注明 P.S.再附上补充的内容。但补充的内容不宜太
多,常常是一两句话。若补充的内容很多,则需另写一封邮件,以免喧宾夺主。
 
 英语电子邮件中的常用词汇 
b1. Know your email terms
英语电子邮件发送程序有很多的缩写,如果你不知道意思的话,你给老板要求加薪水的邮件就可能发给了
整个办公室! 
"Reply to all"表示你的邮件将发送给每一个收到原始邮件的人。
在邮件的地址栏内,"cc" (carbon copy)部分是指邮件发给你指定的人,而"bcc"部分你可以悄悄的发送邮
件而不让其他的人知道–b 的意思是"blind"(掩藏的)。
如果有人要你"forward"一封邮件,他们意思是要你通过转发的功能发送邮件,有时侯简写成 "fw."
比较常见的缩写如下:
缩写 原文 意思 
AOB Any other business 其他事
ASAP As soon as possible 尽快
BCC blind carbon copy 密送
BTW By the way 顺便提一下
CC Carbon copy 抄送
Conf. Confidential 机密
IOW In other words 换句话说
Pls. Please 请
PS Postscript 附言
WRT With regard to 关于 
 
b2. 其它缩写:跟老外邮件交流中常会见到的英语缩写词汇 
2 = to/too 
2Bornot2B =To beor not to be 
4 = for 
4ever = forever 
A: 
ASL = Age/Sex/Location 
AFAIC = As Far As I’m Concerned 
AFAIK = As Far As I Know 
AFK = Away From Keyboard 
AIAMU = And I’m A Monkey’s Uncle 
AISI = As I See It 
AKA = Also Known As 
AMBW =All My Best Wishes 
ANFAWFOWS = And Now For A Word Word From Our Web Sponsor 
AOTS = All Of The Sudden 
ASAFP = As Soon As "Friggin" Possible 
ASAP = As Soon As Possible 
ATST = At The Same Time 
AWGTHTGTTA=Are We Going To Have To Go Through This Again 
AWGTHTGTTSA=Are We Going To Have To Go Through This Sh Again 
AYSOS =Are You Stupid Or Something 
B: 
B4 = Before 
B4N = Bye For Now 
BBFBBM = Body By Fisher, Brains by Mattel 
BBIAB = Be Back In A Bit 
BBIAF = Be Back In A Few 
BBL = Be Back Later 
BBN = Bye Bye Now 
BCNU = Be Seein’ You 
BF = Boyfriend 
BFD = Big Fing Deal 
BFN = Bye For Now 
BHOF = Bald Headed Old Fart 
BIF = Basis In Fact 
BITD = Back In The Day 
Biz = Business 
BM = Byte Me 
BMOTA = Byte Me On The Ass 
BNF = Big Name Fan 
BOHICA = Bend Over Here It Comes Again 
BR = Bathroom 
BRB = Be Right Back 
BRT = BeRightThere 
BS =BigSmile 
BT = Byte This 
BTDT = Been There Done That 
BTSOOM = Beats The Sh Out Of Me 
BTW = By The Way 
BTWBO = BeThereWithBellsOn 
BWDIK = But What Do I Know? 
BWO = Black,WhiteorOther 
C: 
Cam = Web Camera CIAO = Goodbye (in Italian) CID = Consider It Done CIO = Check It Out CIS 
= CompuServeInformationService CMF = Count My Fingers Cof$ = Church of Scientology CRAFT = 
Can’ tRemember A FingThing CRAWS = Can’ tRememberAnythingWorth A Sh CSL = Can’ t Stop 
Laughing CTC = Choaking The Chicken CU = SeeYou CUL/CYL/CUL8R = See You Later CWYL = Chat 
With You Later 
CYA = Cover Your Ass 
 
D: 
DBEYR = Don’t BelieveEverythingYouRead DD = Due Diligence DDD = DirectDistanceDial DETI = 
Don’t Even ThinkIt DGT = Don’t Go There DHYB = Don’t Hold Your Breath DIIK = Damned If I 
Known DILLIGAD =Do ILook LikeIGive Ad\\amn DILLIGAS =Do ILook LikeIGive ASh DKDC = Don’t 
Know Don’t Care DL = Download DLTM = Don’t Lie To Me DQYDJ = Don’tQuitYou’reDayJob DRIB 
= Don’t Read If Busy DS = Dunce Smiley DYSTSOTT =DidYouSeeTheSizeOfThatThing 
E: 
EG = Evil Grin EOM = End Of Message ESO = Equipment Smarter than Operator 
F: 
F2F/FTF = Face To Face FAQ = FrequentlyAsked Question FBKS = Failure Between Keyboard and 
Seat FE = ForExample/FatalError FF&PN = Fresh Fields And Pastures New FOAF = Friend Of A 
Friend FTASB = FasterThan A SpeedingBullet FT = Faint FTL = Faster Than Light FTTB = For 
The Time Being FUBAR = Fed Up Beyond All Recognition FUBB = Fed Up Beyond Belief 
8 
 
FUD = (Spreading)Fear,Uncertainty,andDisinformation 
FWIW = For What It’s Worth FYA = For Your Amusement FYI = For Your Information FYM = For 
Your Misinformation 
G: 
G2G = GotToGo G8T/GR8 = Great GAL = Get A Life GDGD = Good,Good GF = girlfriend GG = Good 
Game/Gotta Go GIGO = Garbage In,Garbage Out GIWIST = Gee, I Wish I’d Said That GL = Good 
Luck GLYASDI = God Loves You And So Do I GMTA = GreatMindsThinkAlike GNBLFY 
=GotNothingButLoveForYou GR&D = GrinningRunningAnd Ducking GRRRR = "Growling" GSOAS = Go 
Sit On A Snake GTG =GotToGo GTGB = Got To Go, Bye GTGP = Got To Go Pee GTH = Go To Hell 
GTSY = GladTo SeeYa GYPO = Get Your Pants OffBE A QUEEN. 
H: 
HAGO = Have A Good One HAK = Hugs And Kisses HB = Hurry Back HD = Hold HHO1/2K = Ha Ha, 
Only Half Kidding HHOK =HaHa,OnlyKidding HIOOC = Help! I’m OutOf Coffee 
 
Howz = How is HTH = HopeThis(That)Helps HUA = Heads Up Ace HUYA = HeadUp You’rea 
I: 
IAC = In Any Case IAE = In Any Event IANAC = I Am Not A Crook IANAL = I Am Not A Lawyer IBT 
= InBetween Technology IBTD = I Beg To Differ IC = I See/In Character IDGAF = IDon’tGive A 
F IDGI = I Don’t Get It IDK = I Don’t Know IDKY = IDon’tKnowYou IDST = I Didn’t Say 
That IDTS =IDon’t ThinkSo IFAB = I Found A Bug IFU = IFed Up IGGP = I Gotta Go Pee IIIO = 
Intel Inside, Idiot Outside IIMAD = IfItMakes An(y) Difference IIRC = If I Remember 
Correctly 
IIWM 
= 
If 
It 
Were 
Me 
ILICISCOMK 
=ILaughed,ICried,ISpat/SpiltCoffee/Crumbs/CokeOnMy Keyboard ILY = I Love You IMHO = InMy 
HumbleOpinion IMNSHO = InMyNot SoHumbleOpinion IMO = In My Opinion INMP = It’ s Not My 
Problem INPO = InNo ParticularOrder IOH = I’m Outta Here IOW = In Other Words IRL = In 
Real Life 
 
ISS = ISaidSo ITM = In The Money IYKWIM = If You Know What I Mean IYSS = If You Say So 
J: 
J/C = JustChecking J/K =JustKidding! J/W =JustWondering JAFO = Just Another Fing Onlooker 
K: 
K/KK = OK/OK, OK KFY = Kiss For You KISS = Keep ItSimpleStupid KIT = Keep In Touch KMA = 
Kiss My Ass KWIM = Know What I Mean KX = kiss KYPO = Keep Your Pants On 
L: 
L8R = Later LD = Long Distance LDTTWA = Let’s Do The Time Warp Again LLTA = Lots And Lots 
Of Thunderous Applause LMAO = Laughing My Ass Off LMK = Let Me Know LOL = 
LaughingOutLoud/Lots OfLuck(Love) LTIC = Laughing ’TilICry LTNS = Long Time No See LYL = 
Love Ya Lots LYLAS = Love You Like A Sister 
M: 
M8T = Mate MHOTY = My Hat’s Off To You MM = Market Maker MorF = Male or Female? 
 
MOTD = Message Of The Day MOTSS = Members Of The Same Sex MTFBWY = MayThe ForceBeWithYou 
MWBRL = More Will Be Revealed Later MYOB = MindYour OwnBusiness 
N: 
N = And/Know/Now NAK = Nursing At Keyboard NAZ = Name, Address, Zip (also means Nasdaq) NBD 
= No BigDeal NBIF = No Basis In Fact NFI = No Fing Idea NFW = NoFingWay NIFOC = Nude In 
Front Of The Computer NM = Never Mind NMP = Not My Problem NMU = NothingMuchYou NOYB = None 
Of Your Business NP = No Problem NQOCD = Not Quite Our Class Dear NRG = Energy NRN = No 
Reply Necessary NYCFS = New York City Finger Saluet 
O: 
OAUS = On An Unrelated Subject OBTW = Oh, By The Way OIC = Oh,I See OICU = Oh, I See You 
OMDB = Over My Dead Body OMG = Oh My God/Oh My Gosh OMIK = Open Mouth, Insert Keyboard ONNA 
= Oh No, Not Again OOC = Out Of Character OOTB =OutOfTheBox/OutOfTheBlue OT = Off Topic 
12 
 
OTOH = On The Other Hand OWTTE =OrWordsToThatEffect OZ = standsfor "Australia" 
P: 
PEBCAK =ProblemExists Between ChairAnd Keyboard PEM = Privacy Enhanced Mail Pic = Picture 
PIMP = PeeingInMy Pants PITA = Pain In The Ass PLS/PLZ = Please PMFJI = 
PardonMeForJumpingIn PO = Piss Off POS = Parents Over Shoulder POV = Point Of View PPL = 
People Pro = Professional PS = By The Way/Photoshop 
T: 
TAH = Take A Hike TANSTAAFL = There Ain’ t No Such Thing As A Free Lunch TARFU = 
ThingsAreReallyFedUp TDTM = Talk Dirty To Me TEOTWAWKI = The End Of The World As We Know It 
TFN =ThanksForNothin’ THX/TX/THKS = Thanks TIA = Thanks In Advance TIAIL = ThinkI Am 
InLove TIC = Tongue In Cheek TLA = Three Letter Acronym TLGO = The List Goes On TM = Trust 
Me TMI = Too Much Information TMTOWTDI = There’s More Than One Way To Do It TPTB = The 
Powers That Be TSR = TotallyStuck inRAM 
13 
 
TTFN = TaTaForNow TTT = That’s The Ticket/To The Top TTUL/TTYL = Talk To You Later TWHAB = 
ThisWon’t Hurt A Bit TY = Thank You TYVM = Thank You Very Much 
U: 
U = You UR = Your UR = Youare unPC = unPolitically Correct URYY4M = You Are Too Wise For Me 
V: 
VFM = ValuesForMoney VG = Very Good 
W: 
WAG = WildAssGuess WAI = What An Idiot WB = Welcome Back WCA = Who Cares Anyway WDYS = 
WhatDidYouSay? WDYT = WhatDoYou Think? WE = Whatever WEG = Wicked Evil Grin WG = Wicked 
Grin WGAFF =WhoGives AFlyingF WIIFM = What’ s In It For Me? WIT = WordsmithInTraining 
WITFITS 
= 
WhatintheFisthisSh 
WOG 
= 
Wise 
Old 
Guy 
Wot/Wut 
= 
What 
WRT 
= 
WithRespectTo/WithRegardTo WTF = What The F WTG = Way To Go! WTSDS = Where The Sun Don’t 
Shine 
WYMM = Will You Marry Me WYP = What’s Your Problem? WYRN = What’s Your Real Name? WYS = 
Whatever You Say WYSIWYG = What You See Is What You Get WYT = Whatever You Think 
 
X: 
X U = Kiss You 
Y: 
Y = Why Ya = You YA = Yet Another YAFIYGI = You Asked For It You Got It YDKM = You Don’t 
Know Me Yep/Yup = Yes YGBK = You GottaBeKiddin’ YMMV = YourMileageMayVary YNK = You Never 
Know YOYO = You’reOnYourOwn YR = Yeah, Right YSYD = Yeah, Sure You Do YTTT = You Telling 
The Truth? YYSSW = YeahYeahSureSureWhatever 
C 电子邮件常用例句 
 
 
c1 外企必备:英文电子邮件高频句 
1. Initiate a meeting 发起会议
I would like to hold a meeting in the afternoon about our development planning for the 
project A.今天下午我建议我们就 A 项目的发展计划开会讨论一下。 
I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me 
know if the time is okay for you and Ben.我建议我们今晚九点半和 Brown 小聚一下,你和 Ben 有没
有空? 
We'd like to have the meeting on Thu Oct 30. Same time.十月三十号(周四),老时间,开会。 
Let's make a meeting next Monday at 5:30 PM SLC time.
下周一盐湖城时区下午五点半开会。 
I want to talk to you over the phone regarding issues about report development and the XX 
project.我想跟你电话讨论下报告进展和 XXX 项目的情况。 
2.  Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 
Shall you have any problem accessing the folders, please let me knows.
如果存取文件有任何问题请和我联系。 
Thank you and look forward to having your opinion on the estimation 评估 and schedule 日程安
排.      谢谢你,希望能听到更多你对评估和日程计划的建议。 
Look forward to your feedbacks 反馈 and suggestions soon.期待您的反馈建议! 
What is your opinion on the schedule and next steps we proposed?你对计划方面有什么想法?下一
步我们应该怎么做? 
What do you think about this? 这个你怎么想? 
Feel free to give your comments. 请随意提出您的建议。 
Any question, please don't hesitate 犹豫to let me know.有任何问题,欢迎和我们联系。
Any question, please let me know.有任何问题,欢迎和我们联系。 
Please contact me if you have any questions.有任何问题,欢迎和我们联系。 
Your comments and suggestions are welcome! 欢迎您的评论和建议! 
Please let me know what you think? 欢迎您的评论和建议! 
Do you have any idea about this? 对于这个您有什么建议吗? 
It would be nice if you could provide a bit more information on the user's behavior.您若是
能够就用户行为方面提供更多的信息就太感激了! 
At your convenience, I would really appreciate you looking into this matter/issue.如果可以,
我希望你能负责这件事情。 
3. Give feedback 意见反馈 
Please see comments below.
请看下面的评论。 
My answers are in blue below.
我的回答已标蓝。 
I add some comments to the document for your reference 参考.我就文档添加了一些备注,仅供参考。 
4. Attachment 附件 
I enclose 附加 the evaluation 评估 report for your reference 参考.我附加了评估报告供您阅读。 
Attached please find today's meeting notes.今天的会议记录在附件里。
Attach is the design document, please review 评阅 it.设计文档在附件里,请评阅。 
For other known issues related to individual features, please see attached release notes.其
他个人特征方面的信息请见附件。 
5. Point listing 列表 
Today we would like to finish following tasks by the end of today:1…….2…….
今天我们要完成的任务:1…….2……. 
Some known issues in this release:1…….2…….声明中涉及的一些问题:1…….2……. 
Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我们阅
读了最新的供应链管理政策,做出如下考虑:1…….2……. 
Here are some more questions issues for your team:1…….2…….以下是对你们团队的一些问
题:1…….2……. 
The current status is as following: 1……2……目前数据如下: 1……2…… 
Some items need your attention:1…….2…….以下方面需提请注意:1…….2……. 
 
6. Raise question 提出问题 
I have some questions about the report XX-XXX 我对 XX-XXX 报告有一些疑问。 
For the assignment ABC, I have the following questions:…就 ABC 协议,我有以下几个问题:…… 
7. Proposal 提议 
For the next step of platform implementation, I am proposing… 
关于平台启动的下一步计划,我有一个提议…… I suggest we can have a weekly project meeting 
over the phone call in the near future.
我建议我们就一周项目开一个电话会议。 
Achievo team suggest to adopt option A to solve outstanding issue…… Achievo 团队建议应对突
出问题采用 A 办法。 
8. Thanks note 感谢信 
Thank you so much for the cooperation 感谢你的合作! Ireallyappreciatetheeffort you 
allmadeforthissuddenandtightproject.
对如此紧急的项目您做出的努力我表示十分感谢。 
Thanks for your attention!谢谢关心! 
Your kind assistanceonthisareverymuchappreciated.
我们对您的协助表示感谢。 
Really appreciate your help!非常感谢您的帮助! 
9. Apology 道歉 
I sincerely apologize for this misunderstanding!对造成的误解我真诚道歉! 
I apologize for the late asking but we want to make sure the correctness of our 
implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。 
 
 
c2. 商务英语函电的20 个常用句型 
1.Please accept my/our thanks for the trouble you have taken.
有劳贵方,不胜感激。
2.We are obliged to thank you for your kind attention in this matter.
不胜感激贵方对此事的关照。 
3.We tender you our sincere thanks for your generous treatment of us in this affair.
对贵方在此事中的慷慨之举,深表感谢。 
4.Allow us to thank you for the kindness extended tous.
对贵方之盛情,不胜感谢。 
5.We thank you for the special care you have given to the matter.
贵方对此悉心关照,不胜感激。 
6.We should be grateful for yourtrial order.
如承试订货,不胜感激。 
7.We should be grateful for yourfurnishingus details of yourrequirements.
如承赐示具体要求,不胜感激。 
8.It will be greatly appreciated if you will kindly send us your samples.
如承惠寄样品,则不胜感激。 
9.We shall appreciateit very much if you will give our bid your favorable consideration.
如承优惠考虑报价,不胜感激。 
10.We are greatly obliged for your bulk order just received.
收到贵方大宗订货,不胜感激。 
11.We assure you of our best services at all times.
我方保证向贵方随时提供最佳服务。 
12.If there is anything we can do to help you, we shall be more than pleased to do so.
贵公司若有所需求,我公司定尽力效劳。 
13.It would give us a great pleasure to render you a similar service should an opportunity 
occur.
我方如有机会同样效劳贵方,将不胜欣慰。 
14.We spare no efforts in endeavoring to be of service to you.
我方将不遗余力为贵方效劳。 
15.We shall be very glad to handle for you at very low commission charges.
我方将很愉快与贵方合作,收费低廉。 
16.We have always been able to supply these firms with their monthly requirements without 
interruption.
我方始终能供应这些公司每月所需的数量,从无间断。 
17.We take this opportunity to re-emphasizethatwe shall, at all times,do everything 
possible to give you whatever information you desire.
我们借此机会再此强调,定会尽力随时提供贵方所需的信息。 
18.We are always in a position to quote you the most advantageous prices for higher quality 
merchandise.
我们始终能向贵方提供品质最佳的产品,报价最为优惠。 
19.This places our dealers in a highly competitive position and also enable them to enjoy a 
maximum profit.
这样可以使我方经营者具有很强的竞争力,还可获得最大的利润。 
20.We solicit a continuance of your confidence and support.
恳请贵方继续给予信任,大力支持。 
D 书信范文 
d1 英文书信范文精选
一、感谢信 
Sample 1 
20 June 2006 
Dear Mr. Seaton, 
Thank you very much for taking me with you on that splendid outing to London. It was the 
first time that I had seen the Tower or any of the other famous sights. If I'd gone alone, 
I couldn't have seen nearly as much, because I wouldn't have known my way about. 
The weather was splendid on that day, which I thought was rare. I still remember some 
people told me that in Britain there was weather and no climate. During the same day, it 
might snow in the morning, rain at noon, shine in the afternoon and be windy before the 
night falls. So I think I 
was lucky. 
 
I think the river trip was the best thing of all. London really came alive for me as we saw 
it from the Thames during that wonderful journey down to Greenwich. It was all tremendously 
exciting-a day that I shall never forget. 
Thank you for giving me such a great birthday treat. 
Yours sincerely, 
Linda Chen 
Sample 2 
20 July 2006 
Dear Mr. Wang, 
Thank you for taking the time to write your wonderful letter in support of MCEA (Maywood 
Chinese Education Association). Your letter clearly articulates all the major reasons 
children in Maywood will benefit from studying the Chinese language as part of their 
elementary school education. It provides invaluable support that will help making bilingual 
Chinese education a reality in Maywood public schools. 
Although MCEA would like to see Palo Alto public schools implement the first bilingual 
Chinese kindergarten class in September of 2006, we have learned that the school district 
must take the time to understand how a new program will affect existing educational 
offerings, and to validate community interest. Nevertheless, MCEA, with more than 70 
members, will continue to actively promote bilingual Chinese education in the Palo Alto 
public schools and will keep you apprised of the progress we make. 
Thanks again for sending a letter in support of MCEA. We' will continue to do all we can to 
realize this program both for families of Chinese descent and those with a general interest 
in participating in the growing economic power of China. 
Yours sincerely, 
George Chen 
Useful Expressions 
Thanks for. . . 
 
It was very nice/good of you to ... 
Thank you very much for. . . 
I must thank you for. . . 
I am extremely grateful for your help. . . 
I am most grateful for. . .
二、建议信 
Sample 1 
21 June 2006 
Dear Mary, 
Thanks for your last letter. I'm so glad that you have been able (at last! ) to arrange a 
holiday in Australia. As I fear I won't be able to meet you at the airport when you arrive, 
nor will I be able to be home until later in the afternoon, so here are some instructions 
and suggestions. 
There is a bus from the airport to the city. It is much cheaper than a cab. Take the bus to 
the city and ask to get off at Town Hall railway station. 
To get to my place in the eastern suburbs you have three options. You can either take a 
cab, a bus or the train. I suggest you take the train, since the airport bus will leave you 
right at the station. Get off at Cliff Station. From there you can either walk to my place 
(about ten minutes) or take a taxi. Probably you should take a taxi as you will have 
luggage. 
When you arrive at my flat, ring the intercom for Flat 2. My friend Lillian will be at home 
and she will open the front door for you and let you into my flat. 
Presumably you will be tired and want to sleep. But if you feel like some exercise after 
that long flight, you could stroll down to Cooper Park, which is only ten minutes away 
¾ you can see it from the window. 
Cheers and looking forward to seeing you. 
Yours sincerely, 
Annie 
 
P.S. I will leave something for breakfast in the fridge. Help yourself to anything you 
want. 
Useful Expressions: 
Here are some instructions and suggestions. May I suggest that we meet at the gate of the 
university? I'd like to suggest you should visit London for at least two days on your way 
to Scotland. Considering your present situation, I propose that you should apply for the 
post. What I want to suggest is ... 
My suggestion is that. . . If you. .. , you had better. . .
三、申请信 
Sample 1 
20 March 2006 Dear Sir, I was very interested in your advertisement in today's edition of 
The Evening Post and I should 
like to apply to be a member of the Amazon Expedition team. I am twenty-three years old and 
have an honors degree in Botany from Bath University. Since leaving university I have been 
working in a research laboratory but my contract comes to an end 
in six weeks. I would particularly like to join the expedition for the opportunity it would 
give me to study the plant life of the area. I enjoy several outdoor activities including 
rowing and rock climbing and I consider myself to be 
both fit and healthy enough to undertake such an expedition. 
If you would like me to attend an interview, I would be able to come at any time convenient 
to you, (J1) my employers have agreed to give me time off for the purpose. I look forward 
to hearing from you. Yours faithfully, Lily Ma 
 
Sample 2 
20 June 2006 
Dear Sir, 
I noticed an ad. In the paper today you said you were looking for people to join your 
expedition team. It sounded as if it might be fun so I'm writing to say I'd like to come 
along. 
About myself: I left school at 16 because I wanted to earn a bit of money. After that I got 
a few part-time jobs as a waiter, etc. But I didn't stick to any of them for long. Recently 
I've been doing a bit of hitch-hiking round Europe so I've had some experience of traveling 
the hard way which should come in handy on the expedition you're planning. By the way, I'm 
a great guitarist so I can keep you all amused round the campfire at night. 
Let me know when I can call in for a chat about dates and other details, etc. 
Yours, 
David Smith 
Sample 3: 
12 May 2006 
Dear Sir, 
I am writing to apply for a British Council scholarship to study in Britain. I did my five 
years' basic training in medicine at Shanghai University. After this I successfully 
completed a one-year postgraduate course in Ophthalmology at the People's General Hospital, 
where I am at present serving a two-year probation in the Eye Clinic. 
As a result of the publication in 2003 of my article in New Scientist entitled "Soft and 
Rigid Contact Lenses ", which was based on a survey of 37 patients over 6 months, I made 
contact with Dr. Li Ming of the Capital Hospital and Dr. Ma Li of the University College 
Hospital. I have received their help and advice with my current research project, which is 
a two-year survey of the acceptance of various types of contact lenses in 200 patients. 
Despite their help, I feel that I cannot make real progress in this field unless I can 
actually have day-to-day contact with these specialists. I would therefore like to continue 
my research at either the Capital Hospital or the UCH as soon as my probationary period 
here is completed, and I would like to study in Britain for two years. 
I enclose a detailed curriculum vitae and an offprint of my article, together with two 
letters of 
 
recommendation from Dr. Li Ming and Dr. Ma Li. Yours faithfully, Lily Chen 
Sample 4 
22 October 2004 
Dear Sir, 
I would like to apply for the post of Works Manager, which was advertised in The Guardian 
of I2 October 2004. I feel that my qualifications and experience are ideally suited for the 
position. 
I was born in 1968, and I went to school from 1973 to 1988. In 1987 I took the General 
Certificate of Education, and I got good grades in Mathematics, Physics and Chemistry. 
After leaving school, I attended the Orient Technical College, where I first studied Fiber 
Technology and Color Chemistry; later I studied other subjects related to textile 
manufacture, and in 1991 I obtained the Diploma in Textiles. 
After completing my studies, I joined the Top Clothing Company where I worked until 1996. 
In that year I moved to Prior Productions, who was pleased with my work, and as a result, 
in 1998, I was promoted to Assistant Works Manager there. 
I enjoy my work, and I am prepared to work hard. Moreover, I am sure that Prior Productions 
would give me an excellent reference. I therefore feel that my application deserves your 
serious consideration. 
I look forward to hearing from you. 
Yours faithfully, 
Mary Ma 
Useful Expressions: 
I would like to apply for . . . 
I wish to apply for the position of . . . 
If you need any other information concerning my background, . . . 
I am writing to you to apply for admittance to your university as a visiting scholar. 
I hope it would be possible for me to take some training courses and work in your 
laboratory. 
I believe that with your help I would make progress in my career. 
 
Should you think favorably of my application, kindly grant me an interview. 
An early response will be very much appreciated. 
Enclosed please find a resume and a list of my publications.
四、投诉 /抱怨信 
Sample 1 
15 April 2006 
Dear Sir, 
I saw your advertisement for "the perfect lighter" in Sunday Times last week and 
immediately sent off a £2 postal order and the completed form for the lighter. 
Imagine my surprise when all I got in return was a box of matches! I could understand a 
mistake. I might even pardon a joke. But in this case, your advertisement is a deliberate 
lie since a friend of mine who also sent the coupon got the same result. 
I think it's a shame to promise an economical lighter when in fact you are not selling a 
lighter a1 all. Instead of saying it works quickly, you should admit that you are offering 
matches. And what about "only" £2: I usually pay 10 pennies for a box of matches, and 
they are often given away free. 
I regard your advertisement as a serious deception and demand that you send me my money 
back immediately. Otherwise I will take active steps to make sure the Consumers' 
Association hear about it. 
Yours faithfully, 
Peter Li 
Sample 2: 
12 March 2006 
Dear Sir, 
I am highly disappointed in the proposed 2004-05 budget cuts to educa1ion. Taking away 
basic aid status and slashing our school budgets is a recipe for educational disaster in 
our school. The future lies with our children. They must have access to high quality 
educa1ion. 
My husband and I have worked hard to be able to live in a school district that provides 
high quality education for our children. Cutting funding in districts like ours will have a 
negative impact on property values. 
 
The school that my daughter attends is hardly wha1 I would describe as a "rich" school. 
Parents are asked to pay for books for all the classes, science supplies and for their 
students to participate in the performing arts among other items. If our school is to 
remain a world leader in technological development, cutting our school funds is the worst 
possible choice to make. 
Education funds should not be diverted away from education. 
Yours faithfully, 
Tom Williams 
Useful Expressions: 
I am highly disappointed in . . . 
I am writing to place a complaint against. . . 
I am sorry to inform you that. . . 
I am writing to draw your attention to . . . 
Pleasemakesurethatappropriatemeasures aretakentosolvetheproblem. 
I hope you will look into the matter and give me an immediate reply. 
If our demand is not accepted and put into practice, we would resort to other measures.
五、邀请函 
Sample 1 
16 May 2006 
Dear Mr. Williams, 
Thank you for your letter of congratulation on my exam results. I was very pleased to hear 
from you. The results were a great relief. I did much better than I thought I would. 
We are having a celebration party on Saturday 22 May and we shall be pleased if you can 
come. It is a party for me, but my parents and some of their old friends are joining in, so 
you will find "real people" as well as teenagers to talk to. 
The party starts at half past six -drinks, and a buffet supper later. You said in your 
letter that you've given up driving, so my father will meet you with the car at San Mateo 
station. Please let me know what time your train arrives. 
There is a good train back to San Palo at 10:30 and we'll arrange transport for you to 
catch that. I hope that won't be too late for you. It would be a pity if you had to leave 
while the party was still 
 
in full swing. I do hope that you will be able to come. Yours sincerely, Lily Chen 
Sample 2: 
12 September 2006 
Dear Mr. Wang, 
I am pleased to invite you to a luncheon, to be held by the Monterey Institute of 
International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of 
the death of General Stilwell and in honor of his daughter, Mrs. Nancy Stilwell 
Easterbrook. Mrs. Easterbrook was a member of the Board of Trustees of the Monterey 
Institute and founder of the Stilwell Scholarship, which is dedicated to supporting 
students from China. 
For many years until she passed away, Nancy had served as a goodwill ambassador of the 
American people who made unremitting efforts to promote exchanges between the United States 
and China. The Stilwell Scholarship she founded helps support deserving students from China 
who have come to the Monterey Institute to pursue professional degrees in translation and 
interpretation, international policy studies, language teaching and business management. 
I hope you will be able to join us. Mr. Chuanyun Boo, Dean of the Graduate School of 
Translation and Interpretation, will be calling you soon to discuss this event further. 
Yours sincerely, Tom Burton Useful Expressions: 
I am pleased to invite you to . . . 
Is there any chance of your coming. . . 
I was wondering if you could come. . . 
I would like to invite you to . .. 
I wonder if you would like to come. . . 
I would be very happy if you could come. . . 
 
Please accept my invitation.
六、描述信 
Sample 1 
12 Mary 2006 
Dear Tom, 
Thanks for your letter which finally caught up with me in London. I suppose you're keen to 
hear how the trip has been so far. So here's a short description of what's happened. 
Well, you remember we left Sydney on Monday and arrived in London 24 hours later. After 
such a long and exhausting flight the first thing we did was to have a good, long sleep. 
And after that¾a good meal to make up for all that horrible airline stuff! 
The first real day of our holiday was spent just walking around London to get a feel of the 
place. After that, however, we were more particular and planned each day carefully. 
First, we looked at all the historical sights, such as the Tower of London, the Houses of 
Parliament, the British Museum and the National Gallery. Then we visited some other famous 
places, such as Kew Gardens and Hampstead Heath. Finally, we took a one-day trip to Oxford, 
which is really the most marvelous town. You should make sure to go there when you visit 
England. 
After we had seen a lot of London, we flew to Paris. A t first, we didn't like the place-I 
suppose because it was so different from London. Later, though, we began to really love it 
and started to appreciate its differentness. 
The final stage of our trip is a visit to Rome, after which we will be staying in Singapore 
for two days before returning to Australia. 
Hope everyone is well. See you soon. 
Sample 2: 
22 March 2006 
Dear Tom, 
I'm just writing to let you know that we're all well, and I hope you are, too. 
Unfortunately, I've got some rather bad news for you: I'm afraid I made a bit of a mess of 
John's car. Anyway, here's what happened. 
 
We were on our way to Carol's after a long party, and I suppose it must have been about 
eleven o’clock. Well, the last few miles back home were really dark and deserted. I now 
realize I was probably going a bit too fast for a country lane because, although the road 
was fairly straight, I drove up onto the curb and went into a tree. 
Of course, John was absolutely furious and started shouting at me and cursing. After we' d 
argued for a few moments, we decided to look at the damage, and he calmed down a bit. Well, 
we found we could move the car, but the wing was caught on the wheel, so we couldn't drive 
it. I tried to pull the wing clear, but I didn't succeed. 
Anyway, John went off to phone for a breakdown lorry, but while he was away, I had another 
go at the wing and this time succeeded in pulling it right off. I threw it onto the back 
seat, and by that time John got back and we were ready to go¾so we didn't need the 
breakdown lorry at all. John has more or less forgiven me now, but he was very angry with 
me for a few days. I suppose I was a bit careless. 
Well, that's all for now. Next time I write I hope I'll have better news for you. 
Yours sincerely, 
Linda Chen 
Useful Expressions: 
When I knew him he must have been in his early thirties. (people) 
It is an exceptionally old university town. (places) 
It was long, round, cigar-shaped, and had several curious markings on the bottom. (objects) 
The whole flat seems to be a hive of activity. (human scenes) 
My hotel room looks out across a main road which runs beside the river. (landscape) 
My father would often bring home gramophone records. (habits and conditions) 
If you want a quick reply, the letter should be taken to the central post office and 
registered. (processes)
七、道歉信 
Sample 1 
22 March 2006 
 
Dear Ms. Reinhart, 
I am terribly sorry that I failed to arrive at BLCU last Friday. I hope that this did not 
mess you up completely, although I know that you had already made some special arrangements 
for my visit with you parents and friends. I am very sorry about all that. I am sure you 
will be sympathetic, however, when I tell you that my father is dangerously ill in 
hospital, and that I found it impossible to leave for the visit when he is in this state. 
My father was working very hard on his project on protecting the environment. I know the 
project has come to a very important stage. He and his assistants did not take regular rest 
for three weeks. Last night, my father had a heart attack and was soon sent to the 
hospital. The doctor said my father was in a very serious situation, and, he might need an 
operation. 
24 hours have passed. Nothing has changed. I have to stay at the hospital. I will let you 
know if there is any good news. 
I am sorry again and look forward to seeing you soon. 
Yours sincerely, Tom Williams Useful Expressions: 
I must apologize for. . . I do apologize for. . . I am awfully/terribly sorry about. . . 
I offended you quite unintentionally. Please accept my apologies. This is one of the 
reasons I couldn't make it.
八、寻求帮助的信函 
Sample 1: 
12 May 2006 DearMary, Iamsorryto troubleyou,butnobodywouldcomeinto mymindto help me 
exceptyou. 
 
You know, I had planned this holiday for several years. A t last, my dream came true. You 
could imagine how excited I was. My mind was completely occupied with the holiday. I forgot 
to collect my laundry. I don't know if you can help me collect my laundry. I sent the 
laundry to the John's. It is the one down the corner on St. Peter's Street. You can't miss 
it, because the house is painted green -a big green house. I have got two pairs of 
trousers, three shirts, one T-shirt and a blanket. Call a taxi to send you home. I will pay 
you back when I am home. 
My first stop is London. It is raining. The streets are very clean. How I wish I could have 
the chance to see the famous London fog. But someone told me that was already the history. 
One can only read things like thataboutLondon inbooks. 
My best wishes to you. 
Yours sincerely, Peter Chen 
Sample 2 
16 April 2006 DearSir, I am working on a new project which is called A Survey of New 
Industry in the Maywood District. According 
to the design of our district, we need information about firms that have recently moved 
into this area. Your 
firmisoneof thelargestofthese,so Ishallbeverygratefulif youcansparethetimeto help me. Three 
points are specially important to the project. The first one is the training schemes for 
school leavers. The second one is about the transport arrangements to overcome poor road 
and rail links in this district. The third is the plans forexpansion. 
Any otherinformationwillbeuseful, but thosepoints aretheoneswith whichImostneed yourhelp. 
I am enclosing an information form for you to fill in. I hope you can post it to us as soon 
as possible. I apologizeforaddingtoyourworkwith this request,but I dohopethatyouwill feel 
ableto assist me. I would be most grateful for your favorable consideration of this 
request. 
Yours faithfully, Mary Spencer Useful Expressions: 
Iamsorryto troubleyou,butnobodywouldcomeinto my mindto help me exceptyou. I would like to 
seek help from you. 
 
Iwouldgreatly appreciateitif youcouldhelp me. 
Iwouldbemostgratefulforyourfavorableconsiderationof thisrequest.
九、安排信 
22 March 2006 
DearMr. Wang, 
Thank you for a rapid response to our invitation. Enclosed you will find an outline of 
events to take place during International Week here at the University of Montana. I will 
also list a number of possible speaking engagements so that you can choose those things in 
which you are most interested. As far as topics are concerned, the topics for classroom 
visits are generally determined by the professor, but most professors are very flexible. We 
have approximately thirty-five faculty members that teach courses in Asian Studies, 
rangingfromlanguageandcultureto history andeconomics. 
Here is a tentative schedule: 
Sunday, April 8th 
10 am -Cultural Exhibition opens 
12 am -International Festival begins with a speech by the university president and an 
introduction of visiting dignitaries 
1-5pm-Opportunityto visitfestival,interactwith studentperformers,tastefoods 
6 pm -Dinner with Director of Mansfield Center Phil West, Ambassador Mark Johnson, and 
staff of Mansfield Center 
As you can see, there is tremendous interest in China here at the University of Montana. 
Please let me know if this outline suits your purpose, and if not, please don't hesitate to 
offer 
any 
suggestions 
for 
changes.Wecanarrangeasmanyorasfewspeakingengagements 
asyouhavetimefor. 
Thank you for your attention and enthusiasm. 
Yours sincerely, Lily Ma Useful Expressions: 
You will find an outline of . . . 
Iwillalsolistanumberofpossiblespeakingengagements sothatyoucan... 
 
Asfar asthe topicsareconcerned,. . . 
Please let me know if . . . 
The flight gets in at . . . 
The flight leaves at . . . 
OnethingI'dliketo do/toarrangeisto . . .
十、要求和询问信 
Sample 1: 
22 May 2006 
DearSir, 
Iunderstandyourwell-respected collegeoffers anumberof places to overseasstudentsevery 
year,andI amwritingto enquireabouttheapplicationprocedure. 
I am at present a student at Mary High School, Hong Kong, where I have been studying for 
the past five years.Ipassed theHongKongCertificateof Education Examinationlastyearwith 
distinctionsin English and History, and credits in Economics and English Literature. My 
advanced-level 
subjects 
are 
History, 
Economics 
and 
EnglishLiterature.Inadditionto 
thesesubjects,"Useof 
English"isalsoa 
compulsorysubjectbecausea 
passin 
Englishisaminimumrequirementforadmissionto mostfacultiesof theUniversityof HongKong. 
Apartfromacademicwork,Ihavebeen 
activelyinvolvedinextra-
curricularactivities.IamChairmanofthe 
EnglishClubandIhaverepresented 
my 
school 
inmany 
inter-schoolcontests. 
On the advice of my friends, I have decided to further my studies in England because I wish 
to widen my horizons and benefit from the scholarly heritage of your country. 
I wish to continue to study the above-mentioned subjects at your college in the 2006/7 
academic year before I sit the Advanced-level Examinations in England. 
As regards my character, Mrs. Chen, my Principal, and Mr. Huang, my English master, have 
agreed to act as my references. 
As I come from a family of fairly limited means, I would like to know if there is any 
financial assistance availablefor overseas students. 
Attached isasummaryof myqualifications foryourreference. 
I should be grateful if you would kindly consider my application and notify me of the 
result at your earliest convenience. 
Should you require any further information, please feel free to contact me or my 
references. 
 
Yours faithfully, Lily Chen 
Sample 2 
12 May 2006 
DearSir, 
I am a December 2003 graduate from the University of San Francisco (USF) with a bachelor's 
degree in International Business. As part of my career planning, I am very interested in 
supplementing my international business education with a basic knowledge of the Chinese 
language. 
This 
I 
hope 
will 
help 
me 
enter 
intobusinesscommercewithbusinessorganizationspartneringwith China'seconomicdevelopment. 
I already have information from BLCU and hope to study there for at least one full year 
starting with this summer's program continuing through the fall and spring semester 2006. 
Can your office advise me if such scholarshipsmightbeavailableto me? 
I have been studying Chinese for one year now. I am not sure what level I belong to. I was 
told that there will be an HSK test in our university in September. I am planning to attend 
the 
test. 
But 
I 
don't 
know 
if 
the 
resultof 
thetestisrecognizedbyyouruniversity.Ifso,canitbeahelpfor me to applyforthescholarship? 
Iamlookingforward tohearingfromyousoon. 
Yours faithfully, Tom Jolly Useful Expressions 
Iamwritingto enquireabout. . . 
Iamatpresentastudentat . . . 
Ihavebeenstudying.. . 
Apart from academic work, I . . . 
On the advice of my friends, I . . . 
I wish to continue to study. . . 
Attached is a summary of my qualifications for your reference. 
I should be grateful if you would kindly consider my application and notify me of the 
result at your earliest convenience. 
 
 
 
d2 英文书信范文 
 
1.A Letter ofSelf-introduction 
Dear Prof. Li, 
I, the undersigned, am a senior in the Computer Science Department of Tsinghua University. 
I am applyingforanMSdegreeunderyourguidancesothatIwriteto youtodayforafurthercontact. 
The reason for my application for the major — utilization of computer in farming — can be 
illustrated as follows. I belong to farmers. I am from the West. I was born and brought up 
in the countryside so that I intend to learn what can be used in the countryside. 
After graduation, I want to make use of what I learn in university to make contribution to 
the developmentofmy hometown,which isstill oneof theten countiesin poverty. Best wishes to 
you! 
Sincerely Yours 
2.A Letter ofSuggestion 
Dear Liu Qi, 
I, the undersigned, am a senior in Peking University. The 2008 Beijing Olympic Games is 
coming in fouryears.After watchingthe2004AthensOlympicGames,Icannothelpwritingto you. 
First of all, here is my suggestion for the preparation work of the 2008 Beijing Olympic 
Games. The construction work of the sports building must be completed in time according to 
the contract. In Athens, theswimmingstadiumwasnotaccomplished in timeso thattheevent hadto 
beheld 
inthe 
open 
air, 
which 
has 
broughtnegativeeffectonthe 
performanceof 
athletes.Inoneword,to 
protecttheinternational 
image 
ofChinaand 
ensurethe 
Olympiccompetition,wemustfinishourpreparation workwelland intime. 
Last but not least important, I want to express my wish to be a volunteer. In the first 
place, it is the duty of every Chinese to do his bit for the 2008 Olympic Games. In the 
second place, I have a good command of foreign languages. I can speak English, Russian, and 
Japanese. Therefore I can be a qualified volunteer. 
Iamlookingforwardto yourreply 
Sincerely Yours 
3.A Letter ofAdvice 
Dear Freshmen, 
I, the undersigned, am a senior in the Computer Science Department of Tsinghua University. 
I would like tosayafewwordstoyou,whichIhopewouldbehelpfultoyou. 
To begin with, the change of ideas is of most importance for freshmen to adapt themselves 
to 
campus life. During the middle school days, we usually depend upon our teachers at school 
and parents at home. 
 
However, the life and study on university campus features independence, which is essential 
to 
our 
psychologicaldevelopment.Inmy 
view, 
we 
hadbetteralwaysbearinmind 
theideaof 
independence. 
What’ s more,Englishlearningis amust.On one hand,withoutCET4 certificate,wecannot get our 
degree when we graduate from university. On the other hand, when we hunt for job, English 
level is a deciding factor. Therefore, I do hope that all of you will have a good 
understanding of the necessity of learning English well. 
Good Luck to you! 
Sincerely Yours 
4.A Letter ofComplaints 
Dear Sales Manager, 
I, the undersigned, am a senior in the Computer Science Department of Tsinghua University. 
I ordered a book which is entitled Practical Writing and Reading for NETEM by Wang Li on 
December 20th, 2004. 
However after reading the book on January 10th, 2005, I found that it is a pirated one so 
that I write to you for complaint. 
The book has brought me some negative effects. To begin with, much of my valuable time and 
energy have been wasted in reading the book since it is quite hard to identify many words 
in 
the 
book. 
What’
s 
more,Ihavenotbenefited 
fromreadingthebook 
sincesomeofkeysto 
theexercises are misprinted. 
I would like to be informed whether you can refund me the money or change another book for 
me. I amlookingforward toyourearly reply. 
Sincerely Yours 
5.A Letter ofThanks 
Dear Teachers and Classmates, 
Firstof all,pleaseallow me to say ‘Thankyou’ to allof you.Itis verykindof youto spareyour 
valuabletimeduringtheperiodoffinalexaminationsandcometo see me. 
Your visithasgiven me muchconfidenceandpowertoovercometheillness.When Ifirstcameto the 
hospital, I really felt lonely and did not have enough courage and confidence to overcome 
the 
illness. 
Your 
visithasmade 
me 
feelthatIamnotpoorandlonelyintheworldandin 
fact 
Iamlivinginaworldof love,which hasbrought me muchconfidenceandpowertoovercometheillness. 
Thesedays,my conditionhas been obviouslyimproved dueto the careful treatmentoffered by 
doctors and nurses. Doctors have told me that I will completely recover from illness in two 
weeks. I hope that I can see you earlier. 
 
Again, special thanks go to all of you. 
Sincerely Yours 
6.A Letter ofApology 
Dear Prof. Wang, 
First of all, please allow me to express my deep sorry for not being able to keep our 
appointment. I doknowthatthisisveryimpoliteandmust have causedyoumuchtrouble. 
I do reckon that at present any explanation is pale and futile. However I do not want you 
to misunderstand me. Onmywaytoyouroffice,anoldladysuddenlyfaintedduetoheartattackonthebus. 
I stopped a taxi and sent her into a nearby hospital. I stayed there until her son came, 
which spoiled our appointment. 
I am aware that our appointment is of importance. I do hope that you would be kind enough 
to spare your valuable to meet me. I amlookingforward tohearingfromyou. 
Sincerely Yours 
7.A Letter ofCongratulation 
Dear HuangWei, 
First of all, please allow me to express my sincere congratulation on your passing CET 4. 
The success is of great importance to you since without the Certificate you can not get 
degree when you graduate from university. Of course, the success can be attributed to your 
painstaking efforts and your spirit ‘Never say die’. 
I would like to continue our exchanges on English learning. Because of China’s entry to 
WTO and Opening-up and Reform English will become more and more important to Chinese, 
especially to our modern university students. I dream of being able to communicate 
effectively with foreigners one day in the future. 
Good Luck to you! 
Sincerely Yours 
8.ALetter ofJobApplication 
Dear Sir/Madam, 
I am responding to your ad in the June 20th, 2005, issue of the Sunday Talent Journal for 
the position of production coordinator. I feel that my background in electronics and 
manufacturing will fit in well. 
 
I will graduatefromthe BeijingScience& TechnologyUniversity in Junewith a Bachelor 
ofScience degree in Manufacturing Engineering. I have had extensive training on computers 
while at school. In my Production and Inventory class, I have learned about computerized 
production and material scheduling in a job shop environment. 
Ipassed CET-6in2004.NotonlydoI paymuchattention toimproving my readingand listening 
skills,but I alsokeep practicingoral English. 
I am looking forward to hearing from you. Would you please call me to set an interview? I 
can be reached at my resumeaddressorbyphoning(010)2357-7980after 4p.m. 
Sincerely Yours 
9.A Letter ofAskingforHelp 
Dear Prof. Smith, 
I, the undersigned, am a senior in the computer Science Department of Tsinghua University. 
At the moment, I am writing my graduation thesis and in urgent need of some reference 
materials so that I write to you for help. 
Theinformationon theapplicationof computer amonguniversity studentsin North Americaisthe 
material that I need. Most importantly, the relevant statistics and reports should cover 
the past two decades.And allthe materialsmustbepublicationsofnationallevel. 
Last but not least important, I would like to highlight the importance of the material to 
me. The material which I ask you for help will to a great extent decide the failure or 
success of my graduation thesis since the title of my thesis is the application of 
computers on campus both at home and abroad over the past two decades. I have failed to 
find relevant up-to-date and detailed materials in China. 
Your help wouldbemuchappreciatedandIamlookingforwardto yourreply. 
Sincerely Yours 
10. A Letter of Invitation 
Dear Beckham, 
First of all, please allow me to express my heartfelt invitation to you. Since the Spring 
Festival is comingshortly,Isincerelyinviteyouto cometo Chinaandspendtheholidaywith me. 
Spring Festival is of much importance to Chinese people. It has a long history and Chinese 
have attached much importance to the holiday. To be exact, the Spring Festival has been the 
most significant holiday. The Spring Festival is to Chinese what Christmas is to the 
Westerners. 
Ifyoucome, Iamgoingtoaccompanyyoutofairgrounds,whereyoucanhaveacloselook at some of the 
Chinese traditions. 
I am looking forward to your reply. 
Sincerely Yours 
 
 
 
d3 外贸业务全套英文邮件范文 
1.向顾客推销商品 
Dear Sir: May 1, 2001 
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all 
parts of the world. Reports from users confirm what we knew before it was put on the market 
-that it is the best mountain bike available. Enclosed is our brochure. 
Yours faithfully 
2.提出询价 
Dear Sir: Jun.1, 2001 
We receivedyourpromotional letter andbrochuretoday. We believethatyourwoulddowellherein the 
U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make 
every effort to quote at competitivepricesinorderto secureourbusiness. We lookforward 
tohearingfromyousoon.. 
Truly 
3.迅速提供报价 
Dear Sir: June4,2001 
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us 
great pleasure to send along the technical information on the model together with the 
catalog and price list. After studying the prices and terms of trade, you will understand 
why we are working to capacity to meet the demand. We look forward to the opportunity of 
being of service of you. 
4.如何讨价还价 
Dear Sir: June8,2001 
We have received your price lists and have studied it carefully. However, the price level 
in your quotation is too high for this market, If you are prepared to grant us a discount 
of 10% for a quantity of 200, we would agree to your offer. You should note that some price 
cut will justify itself by an increase in business. We hopeto hearfromyousoon. 
Yours truly 
5-1 同意进口商的还价 
Dear Sirs: June12, 2001 Thank you for your letter of June the 8th. We have accepted your 
offer on the terms suggested. 
 
Enclosed our will find a special price list that we believe will meet your ideas of prices. 
You should note that the recent advances in raw materials have affected the cost of this 
product unfavorably. However, for your orderwehave kept ourpricesdown. 
Sincerely 
5-2 拒绝进口商的还价 
Dear Sirs: June12, 2001 
Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We 
must point out that the falling market here leaves us little or no margin of profit. We 
must ask you for a keener price in respect to future orders. At present the best discount 
offered for a quantity of 200 is 5%. Our current situationleavesuslittleroomto bargain. We 
hopeyouwill reconsiderthe offer. 
Truly 
6.正式提出订单 
Dear Sir: June 15, 2001 
We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to 
give your product a trial, provided you can guarantee delivery on or before the 20th of 
September. The enclosed order is given strictly on this condition. We reserve the right of 
refusal of delivery and/or cancellation of the order after this date. 
Truly 
7.确认订单 
Dear Sir: June 20, 2001 
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make 
every possible effort to speed up delivery. We will advise you of the date of dispatch. We 
are at your service at all times. 
Sincerely 
8.请求开立信用证 
Gentlemen: June18,2001 
Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C 
for 
the 
amountofUS$50,000inour 
favor. 
ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/C we will pack and ship the order 
as requested. 
Sincerely 
9.通知已开立信用证 
Dear Sir: June 24, 2001 
Thank you for your letter of June 18 enclosing details of your terms. According to your 
request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank 
to open a credit for US$ 
 
50,000in your favor, validuntilSep.20.Pleaseadviseusby fax whentheorderhas been executed. 
Sincerely 
10.请求信用证延期 
Dear Sir: Sep. 1,2001 
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by 
the agreed date due to a strike at our factory. We are afraid that your L/C will be expire 
before 
shipment. 
Therefore, 
pleaseexplainoursituationto 
yourcustomersand 
securetheirconsentto extendtheL/C toSept.30. 
Sincerely 
11.同意更改信用证 
Gentlemen: Sept.5,2001 
We received yourletter today andhaveinformed ourcustomersof yoursituation.As requested, we 
have instructed the Beijing City Commercial Bank to extend the L/C up to and including 
September 30. Pleasekeepusabreastof anynewdevelopment. 
Sincerely 
1. Initiate a meeting
发起会议
I would like to hold a meeting in the afternoon about our development planning for the 
project A。
今天下午我建议我们就A 项目的发展计划开会讨论一下。
I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please 
let me know if the time is okay for you and Ben。
我建议我们今晚九点半和Brown 小聚一下,你和Ben 有没有空?
We’d like to have the meeting on Thu Oct 30. Same time。
十月三十号(周四),老时间,开会。
Let’s make a meeting next Monday at 5:30 PM SLC time。
下周一盐湖城时区下午五点半开会。
I want to talk to you over the phone regarding issues about report development and 
the XX project。
我想跟你电话讨论下报告进展和XXX 项目的情况。
2. Seeking for more information/feedbacks/suggestions
咨询信息/反馈/建议
Shall you have any problem accessing the folders, please let me knows。
如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule。
谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon。
期待您的反馈建议!
What is your opinion on the schedule and next steps we proposed?
你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this?
这个你怎么想?
Feel free to give your comments。
请随意提出您的建议。
Any question, please don’t hesitate to let me know。
有任何问题,欢迎和我们联系。
Any question, please let me know。
有任何问题,欢迎和我们联系。
Please contact me if you have any questions。
有任何问题,欢迎和我们联系。
Your comments and suggestions are welcome!
欢迎您的评论和建议!
Please let me know what you think?
欢迎您的评论和建议!
Do you have any idea about this?
对于这个您有什么建议吗?
It would be nice if you could provide a bit more information on the user’s behavior。
您若是能够就用户行为方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue。
如果可以,我希望你能负责这件事情。
3. Give feedback
意见反馈
Please see comments below。
请看下面的评论。
My answers are in blue below。
我的回答已标蓝。
I add some comments to the document for your reference。
我就文档添加了一些备注,仅供参考。
4. Attachment
附件
I enclose the evaluation report for your reference。
我附加了评估报告供您阅读。
Please check the attached file for today’s meeting notes。
今天的会议记录在附件里查收。
The attachment is the design document, please review it。
设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release 
notes。
其他个人特征方面的信息请见附件。
5. Point listing
列表
Today we would like to finish following tasks by the end of today: 1…….2……。
今天我们要完成的任务:1…….2……。
Some known issues in this release: 1…….2……。
声明中涉及的一些问题:1…….2……。
Our team here reviewed the newest SCM policy and has following concerns: 
1…….2……。
我们阅读了最新的供应链管理政策,做出如下考虑:1…….2……。
Here are some more questions/issues for your team: 1…….2……。
以下是对你们团队的一些问题:1…….2……。
The current status is as following: 1……2……
目前数据如下:1……2……
Some items need your attention: 1…….2……。
以下方面需提请注意:1…….2……。
6. Raise question
提出问题
I have some questions about the report XX-XXX
我对XX-XXX 报告有一些疑问。
For the assignment ABC, I have the following questions: …
就ABC 协议,我有以下几个问题:……
7. Proposal
提议
For the next step of platform implementation, I am proposing…
关于平台启动的下一步计划,我有一个提议……
I suggest we can have a weekly project meeting over the phone call in the near 
future。
我建议我们就一周项目开一个电话会议。
Achievo team suggest to adopt option A to solve outstanding issue…
Achievo 团队建议应对突出问题采用A 办法。
8. Thanks note
感谢信
Thank you so much for the cooperation。
感谢你的合作!
I really appreciate the effort you all made for this sudden and tight project。
对如此紧急的项目您做出的努力我表示十分感谢。
Thanks for your attention!
谢谢关心!
Your kind assistance on this are very much appreciated。
我们对您的协助表示感谢。
Really appreciate your help!
非常感谢您的帮助!
9. Apology
9. 道歉
I sincerely apologize for this misunderstanding!
对造成的误解我真诚道歉!
I apologize for the late asking but we want to make sure the correctness of our 
implementation ASAP。
很抱歉现在才进行询问,但是我们需要尽快核实执行信息。