外贸跟进中经常会遇到这种场景:
出了样板给客户,客户也就样板给了修正意见,价格也确认了,并表示会很快下单;但在那之后,多次发信息跟进客户都已读不回了。推断这时肯定就是有某些因素导致客户迟迟不行动,我们要找到阻碍客户继续订单的痛点,才能对症下药,建议如下万能话术:
Seems we get stuck somewhere. In order to move forward, is it possible to give me feedback for below:
A: Price or payment term issue?
B: MOQ issue?
C: Any other reasons?
D: Shipping freight issue?
Could you let us know what you're hesitating about? so that we can see how we can help you. Thanks
看来我们的进度被搁置了,为了进一步推进,是否可以给我以下反馈:
A: 是价格问题还是付款条件问题?
B:最小起订量问题?
C:还有其他原因吗?
D:运费问题?
你能告诉我们你在犹豫什么吗?这样我们就能知道怎么帮你了。谢谢
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