高频文体 07 道歉信
近五年考情分析
年份 卷区 体裁 话题 命题形式
对外交提出的“Fun at my school”和“Guess who
全国一卷 建议信 提纲类
I am”两个选项做出选择
全国二卷 咨询信 咨询外交介绍加拿大体育运动的文章进展 提纲类
2025年 浙 江 卷 1 发表关于在校园内用手机拍摄短视频的现象的演
发言稿 提纲类
月 讲稿
北京卷 建议信 给参加联合国倡议征集活动的好友提建议 提纲类
在论坛交流上围绕“人类文明音像资料收录”提
天津卷 推荐信 提纲类
出推荐
新 高 考 I
告知信 分享在公园上了一堂美术课经历 提纲类
和II卷
以Development of Transport in China 为题的发言
全国甲卷 发言稿 图标类
稿
北京卷 建议信 对好友介绍中国的发展成就提出建议 提纲类
2024年
天津卷 发言稿 “低碳校园，从我做起”英语主题的演讲稿 提纲类
浙 江 卷 1
征文投稿 推荐一项适合课间开展的运动 提纲类
月
在“排忧解难”专栏回复校友父母不容许自己做
上海卷 安慰信 提纲类
饭
新高考全
建议信 提出随机分组存在的问题并给建议 提纲类
国卷
全国甲卷 征文投稿 以一位中国历史人物为题写一篇短文投稿 提纲类
用英语描述学习一项新技能的经历，及从中获得
全国乙卷 征文投稿 提纲类
2023年 的体验和感受
浙 江 卷 1
报道 报道“认识我们身边的植物”活动 提纲类
月
北京卷 建议信 为以“绿色北京”为主题的社团活动提供建议 提纲类
天津卷 申请信 申请参加“中国工坊” 活动 提纲类
2022年 新高考全 邀请信 邀请外教做访谈 提纲类国卷
校图书馆新开设“小组学习室”
浙江卷 邀请信 提纲类
邀请外国留学生一同体验
浙江卷 (1
回忆经历 回忆中国-爱尔兰文化节 提纲类
月)
全国甲卷 征文投稿 世界海洋日为主题，举办英语征文比赛 提纲类
全国乙卷 征文投稿 英语学习方式图标的调查投稿 提纲类
北京卷 邀请信 邀请好友做一次关于英语写作的线上经验交流 提纲类
天津卷 视频文字稿 用英语为社团纳新活动录制一段短视频 提纲类
新高考全
征文投稿 庆祝英文报创刊十周年投稿 提纲类
国卷
浙江卷 宣传稿 宣传学生国画作品展 提纲类
浙江卷 (1
发言稿 欢迎新西兰学生访校致辞 提纲类
2021年 月)
全国甲卷 咨询信 咨询国外友人对中国传统文化的看法 提纲类
全国乙卷 发言稿 以 Be smart online learners为题的发言稿 提纲类
北京卷 道歉信 你因故不能赴约周末一起外出 提纲类
天津卷 征文投稿 介绍一个国内你喜欢或去过的地方 提纲类
写作指导
Para.1 开门见山，表明写信目的，表示歉意
Para.2 说明出现差错的原因，提出弥补措施
Para.3 再次致歉，请求原谅，希望得到理解(语言要诚挚，解释的理由要真实)
【素材宝库】
写作模板
Dear ______________,
I’m so sorry to tell you that ______________. Now, I am writing you this letter to show my
deep regret.(就某事道歉) I do hope you can understand me and excuse me for ______________ .(希望得
到谅解)
I will be very grateful if you are kind to listen to my explanation. The reason for my
delay/absence was/is that ______________. Therefore, ______________. (解释原因)
I wonder if ______________. (询问对方能够接受补救方案)Sincerely yours, ______________
常用表达
向好友同学道歉
1. I am awfully sorry to tell you that I can't go to your graduation ceremony.
我非常抱歉地告诉你，我不能去参加你的毕业典礼了。
2. My little brother suddenly fell ill and needed to stay in hospital for a week.
然而，我的弟弟突然生病了，需要住院一周。
3. What’s worse, my parents are so busy that they don’t have time to look after him, so I have to take care of
him there.
更糟糕的是，我父母太忙了，没有时间照顾他，所以我不得不在那里照顾他。
4. Therefore, I can’t meet you in Britain. I hope you won’t be angry with me.
所以，我不能在英国见你。我希望你不要生我的气。
向老师长辈道歉
5．I’m really sorry about my using the mobile phone in your lecture last week. Please accept my heart-felt
apology for being so rude a student.
对于上周在您的课堂上使用手机一事，我深感抱歉。作为一名学生，我的行为如此失礼，恳请您接受我诚
挚的歉意。
衷心希望您能接受我的道歉并理解我的处境。
6. I know any word might sound a made-up excuse. But I didn’t use the mobile phone for no reason.
我知道任何解释听起来都像借口，但当时使用手机确实事出有因。
7. I was trying to apply to some American universities last week and that day, I got an offer and they needed my
further information immediately.
上周我正在申请几所美国大学，当天突然收到录取通知，需要立即补充个人信息。
8. Therefore, I had no other choice but to try sending them a text message in class and that was exactly what I
was doing when you discovered.
不得已之下，我只能尝试在课上发送短信，而您发现时我正在处理此事。
9. I promise it will never happen again. But I do need my phone back to get in touch with others. Will you be
kind enough to give it back to me?
我保证此类情况绝不会再次发生。但因仍需通过手机与他人保持联系，不知您能否将手机归还于我？
10. I sincerely hope you can accept my apology and understand my situation.
我衷心希望您能接受我的道歉并理解我的处境。
高考真题精讲【2021▪北京卷】
假设你是红星中学高三学生李华。你和英国好友Jim原定本周末一起外出，你因故不能赴约。请你用英文
给他写一封电子邮件，内容包括：
1.表达歉意并说明原因；
2.提出建议并给出理由。
注意：
1.词数100左右；
2.开头和结尾已给出，不计入总词数。
Dear Jim,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
_____________________________________________________________________________________
Yours,
Li Hua
【范文】Dear Jim,
I’m sorry to inform you that I can’t go out with you this weekend. I’ve just been told that I have to go and visit
my sick grandfather in the countryside, who was suddenly admitted to the hospital. I hope the change won’t cause
you too much trouble.
How about going out next Saturday morning? If it’s convenient for you, let’s meet at the school gate at 9: 00.
Please let me know what time suits you best. I should be available anytime next weekend.
In addition, next Saturday, there will be a flower show in Beihai Park. Then we can go to see the flowers
together.
I am looking forward to your early reply.
Yours,
Li Hua
【解析】
【分析】本篇书面表达属于应用文，要求考生给英国好友Jim写一封电子邮件，就因故不能赴约而致歉并
建议再约。
【详解】1.词汇积累
通知：tell→inform
麻烦：problem→trouble
怎么样：what about→how about
适合：fit→suit
2.句式拓展简单句变复合句
原句：I should be available anytime next weekend.
拓展句：I should be available anytime next weekend so that I can go out with you and have a good time.
【点睛】[高分句型1] I’m sorry to inform you that I can’t go out with you this weekend. (运用了that引导的宾
语从句)
[高分句型2] I’ve just been told that I have to go and visit my sick grandfather in the countryside, who was
suddenly admitted to the hospital. (运用了who引导的非限制性定语从句)
[高分句型3] Please let me know what time suits you best.(运用了what引导的宾语从句)
必背满分范文
1．（2025·辽宁沈文·月考）假定你是李华，留学生朋友Peter借给你一本英文名著《飘》(Gone with the
Wind)，可是你不小心损坏了。请你给他写封邮件，内容包括：
1.表示道歉；
2.解释损坏原因；
3.提出补救办法。
注意：
1.写作词数应为80左右；
2.请按如下格式在答题卡的相应位置作答。
Dear Peter,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________________
Yours,
Li Hua
【范文】
Dear Peter,
I’m writing to express my sincere apology for the accidental damage to the English classic Gone with the
Wind you kindly lent me.
Yesterday evening I was absorbed in the book when I carelessly knocked down the cup, the hot water pouring
over the book. I was upset that the whole book was in bad shape. Knowing how precious the book is to you, I’m
terribly sorry for any inconvenience caused.
I expect to make it up to you by replacing the book with a new copy. I’ve purchased one online, which will be
sent to you in 3 days. I hope this unfortunate incident won’t affect our friendship. Please accept my heartfeltapology.
Yours,
Li Hua
【导语】这是一篇应用文。李华需要给留学生朋友Peter写一封道歉邮件，因为不小心损坏了对方借给自
己的英文名著《飘》。
【详解】
词汇积累：
真诚的道歉：sincere apology → heartfelt apology
意外损坏：accidental damage → unintentional harm
借给：lent → loaned
专心阅读：absorbed in → engrossed in
打翻：knocked down → overturned
状况糟糕：in bad shape → severely damaged
珍贵：precious → valuable
弥补：make it up to → compensate
购买：purchased → bought
影响：affect → impact
句式拓展：
原句：Yesterday evening I was absorbed in the book when I carelessly knocked down the cup, the hot
water pouring over the book.
拓展句：While I was deeply engrossed in reading the book last evening, I accidentally overturned a cup,
causing hot water to spill all over it.
【点睛】
【高分句型1】I’m writing to express my sincere apology for the accidental damage to the English classic
Gone with the Wind you kindly lent me.（运用了现在进行时表示写信目的，并使用了定语从句修饰书
籍）
【高分句型2】Yesterday evening I was absorbed in the book when I carelessly knocked down the cup,
the hot water pouring over the book.（运用了when引导的时间状语从句和独立主格结构，生动描述了事
故经过）
【高分句型3】I’ve purchased one online, which will be sent to you in 3 days.（运用了which引导的非
限制性定语从句，补充说明新书的送达时间）
【高分句型4】Please accept my heartfelt apology.（简洁有力的结尾，体现了诚恳的道歉态度）
2．（2025·重庆·期中）假设你是李华，因为个人原因，无法按时提交外教 Mr Black 布置的英文名著读书
报告，特给他发送一封电子邮件道歉，要点如下：
1. 表达歉意并解释原因。2. 提出补救措施。
3. 希望得到谅解。
注意：
1. 写作词数应为80左右；
2. 请按如下格式在答题卡的相应位置作答。
Dear Mr Black,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________________
Yours sincerely,
Li Hua
【范文】Dear Mr Black,
I am writing to convey my heartfelt apologies for the delay in submitting my reading report on the English
literature masterpieces on time. A sudden illness that struck me last week led to this delay.
Feeling a lot better now, I am eager to make it right. I will devote myself to working on it in the following
couple of days, and I assure you that a thorough analysis and detailed reflection of the classics will be included in
my assignment. I plan to finish it by next Friday morning and email it to you immediately.
I deeply regret any inconvenience this may have caused and hope you can understand my situation.
Yours sincerely,
Li Hua
【导语】本篇书面表达属于应用文。要求考生因无法按时提交外教 Mr Black 布置的英文名著读书报告，
给他发送一封电子邮件表示道歉。
【详解】1.词汇积累
表达：convey→ express
计划：plan → schedule
立刻：immediately→ right now
导致：lead to→ cause
2.句式拓展
简单句变复合句
原句：Feeling a lot better now, I am eager to make it right.
拓展句：Because I feel a lot better now, I am eager to make it right.
【点睛】【高分句型1】A sudden illness that struck me last week led to this delay.（运用了that引导的限制性
定语从句）【高分句型2】I will devote myself to working on it in the following couple of days, and I assure you that a
thorough analysis and detailed reflection of the classics will be included in my assignment.（运用了that引导的宾
语从句）
3．（2025·南京盐城·二模）假定你是李华，外教Mr.Chuck发现你的作文完全由AI生成，判为不及格。请
你给外教写一封邮件，内容包括：
1. 承认错误；
2. 做出许诺；
3. 补救措施。
注意：
1. 写作词数应为120左右；
2. 请按如下格式在答题纸的相应位置作答。
Dear Mr. Chuck,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________
Yours,
Li Hua
【范文】
Dear Mr. Chuck,
I am writing to sincerely apologize for submitting an AI-generated essay. I realize that this was a dishonest
act and a violation of academic integrity. I take full responsibility for my actions and understand the seriousness of
this mistake.
I promise that this will never happen again. From now on, I will dedicate myself to completing all
assignments with genuine effort and originality. I value the learning process and will ensure that my work reflects
my own thoughts and abilities.
To make up for this, I would like to rewrite the essay entirely on my own and submit it to you by the end of
this week. I hope this demonstrates my commitment to improving and correcting my error.
Thank you for your understanding and patience.
Yours,
Li Hua
【导语】这是一篇应用文。李华需要给外教Mr. Chuck写一封道歉邮件，因为提交了由AI生成的作文而被
判不及格。
【详解】词汇积累：
真诚道歉：sincerely apologize → offer my deepest apologies
提交：submitting → turning in
不诚实行为：dishonest act → unethical behavior
违反：violation → breach
学术诚信：academic integrity → academic honesty
承担责任：take responsibility → accept the consequences
重视：value → cherish
真正努力：genuine effort → authentic work
原创性：originality → independent thinking
改正错误：correcting my error → rectifying my mistake
句式拓展：
原句：I realize that this was a dishonest act and a violation of academic integrity.
拓展句：I fully understand that using AI to complete the essay constitutes academic dishonesty and goes
against the principles of academic integrity.
【点睛】
【高分句型1】I am writing to sincerely apologize for submitting an AI-generated essay.（开篇直接表明
写信目的，使用现在进行时体现即时性）
【高分句型 2】I take full responsibility for my actions and understand the seriousness of this mistake.
（运用了并列结构，表达了深刻的认错态度）
【高分句型 3】From now on, I will dedicate myself to completing all assignments with genuine effort
and originality.（使用将来时态和"dedicate myself to"短语，表达了坚定的改正决心）
【高分句型4】I hope this demonstrates my commitment to improving and correcting my error.（运用了宾
语从句，委婉地表达了补救的诚意）
4．（2025·山东济宁·月考）假定你是李华，外教Mike邀请你担任英语俱乐部下周五举办的“Drama
Night”的主持人。现你因故无法出席，请写信说明情况。内容包括：
1.表示歉意；
2.说明原因。
注意：
1.开头和结尾已经给出；
2.词数80左右；
3.请在答题卡的相应位置作答。
Dear Mike,
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________
Yours Sincerely,
Li Hua
【范文】
Dear Mike
I am truly sorry for not being able to attend the “Drama Night” as the host next Friday. I know how much
effort you have put into organizing this event. Unfortunately, I have a conflict that I cannot reschedule. My cousin
is getting married on that day and I am required to be part of the wedding ceremony. Family gatherings are very
important in Chinese culture.
I hope you understand my situation and please accept my sincere apologies. If there is anything else I can do
to help or support the event, I would be more than willing to assist in any way I can.
Yours Sincerely,
Li Hua
【导语】这是一封道歉信，要求考生以李华的身份，向外教Mike解释自己无法担任“Drama Night”主持
人的原因。
【详解】词汇积累
重要的：be very important→ be of great importance
道歉：apologize→ make an apology
解释：explain→ clarify
要求：require→ request
句式拓展
同义句改写
原句：I know how much effort you have put into organizing this event.
拓展句：I am fully cognizant of the immense effort and dedication you have invested in orchestrating this
remarkable event.
【点睛】【高分句型1】I am truly sorry for not being able to attend the “Drama Night” as the host next Friday.
（使用了动名词短语作宾语）
【高分句型2】If there is anything else I can do to help or support the event, I would be more than willing to assist
in any way I can.（使用条件状语从句）
5．（2025·重庆沙坪·阶段练习）假设你是李华，今天轮到你进行外教课的课前五分钟演讲，但你因故缺席
了。请给外教 Mr.Smith 写封邮件致歉。内容包括:
1. 表达歉意;
2. 说明原因;
3. 提出弥补措施。注意:
1. 写作词数应为 80 左右;
2. 请按如下格式在答题卡的相应位置作答
Dear Mr. Smith.
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________________________
Sincerely,
Li Hua
【范文】
Dear ir. Smith.
I'm writing to apologize from the bottom of my heart for my absence during the five-minute pre-class speech
today. It was really not my intention to miss this important moment. I suddenly fell ill this morning and the pain
was so severe that I had no choice but to go to the hospital immediately. The doctor examined me and gave
mesom1e necessary treatments
To make up for it, I'd like to give my speech at the beginning of next class. I'1l not only prepare more
interesting materials but also practice several times at home to ensure that it will be delivered smoothly and make it
more wonderful.
Sincerely
Li Hua
【导语】这是一篇应用文。李华因突发疾病缺席外教课课前演讲，需要给Mr. Smith写邮件致歉并说明情
况。
【详解】
词汇积累：
诚挚道歉：apologize from the bottom of my heart → offer my sincere apologies
缺席：absence → failure to attend
重要时刻：important moment → significant occasion
突发疾病：suddenly fell ill → was taken ill unexpectedly
严重：severe → intense
弥补：make up for → compensate for
准备材料：prepare materials → get materials ready
确保：ensure → guarantee
顺利进行：delivered smoothly → presented fluently
句式拓展：
原句：I suddenly fell ill this morning and the pain was so severe that I had no choice but to go to thehospital immediately.
拓展句：Due to a sudden illness this morning accompanied by intense pain, I was compelled to seek
immediate medical attention at the hospital.
【点睛】
【高分句型 1】I'm writing to apologize from the bottom of my heart for my absence during the five-
minute pre-class speech today.（开篇使用现在进行时和"from the bottom of my heart"短语，表达深深的歉
意）
【高分句型2】The pain was so severe that I had no choice but to go to the hospital immediately.（运
用"so...that..."结果状语从句和"have no choice but to"结构，强调紧急性和不得已）
【高分句型3】I'll not only prepare more interesting materials but also practice several times at home to
ensure that it will be delivered smoothly.（使用"not only...but also..."并列结构和不定式作目的状语，展现
弥补的诚意和具体措施）
6．（2025·四川·开学考）假设你是李华，你与外教Peter 约好本周日下午一起去看电影，但你临时有事无
法赴约。请你给Peter写一封电子邮件，内容应包括:
1. 表示歉意并解释原因;
2. 建议另一次的活动，并约定时间。
注意:
1. 写作词数应为80左右;
2. 请按如下格式在管题卡的相应位置作答。
Dear Peter,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________
Best wishes!
Li Hua
【范文】
Dear Peter,
I'm writing to apologize for not being able to join you for the movie this Sunday afternoon as planned.
Unfortunately, something urgent has come up, and I need to attend to it. I'm really sorry for the inconvenience this
may cause
To make up for it, I'd like to suggest meeting for coffee or dinner next Saturday evening instead. It would be a
great opportunity to catch up and spend some quality time together. Let me know whether this works for you.
0nce again, I'm truly sorry for the change of plans, and I hope you can reschedule soon.
Best wishes!
Li Hua【导语】本篇书面表达属于应用文。题目要求考生以李华的身份，给外教Peter 写一封电子邮件，对自己
临时有事无法赴约看电影表示歉意，并解释原因，还需建议另一次的活动，并约定时间。
【详解 】1. 词汇积累
道歉:apologize→say sorry, make an apology
不幸地:unfortunately→unluckily, pitifully
弥补:make up for→compensate for
机会:opportunity→chance
句式拓展
简单句变复合句
原间: To make up for it, I'd like to suggest meeting for coffee or dinner next Saturday evening instead
拓展: To make up for it, I'd like to suggest that we meet for coffee or dinner next .Saturday evening
instead
【点晴】
[高分句型 1] I'm really sorry for the inconvenience this may cause.(运用了关系代词引导限制性定语从句
并被省略)
[高分问型 2] Let me know whether this works for you.(运用了whether 引导宾语从句)
7．（2025·安徽·月考）假定你是李华，在上一封信中邀请 Dr. Brown 担任你校即将举行的英语演讲比赛
评委时，把比赛时间和地点写错了。请再给 Dr. Brown 写一封道歉信，主要内容包括：
1. 为自己的失误道歉；
2. 告知正确的时间和地点；
3. 期望 Dr. Brown 能来。
注意：
1.可适当增加细节，以使行文连贯；
2.词数 80 左右。
Dear Dr. Brown,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
________________________________________________________________________________________
Yours,
Li Hua
【范文】
Dear Dr. Brown,
I'm writing to apologize for the mistake I made in my last letter, in which I invited you to be a judge in the EnglishSpeech Contest to be held in our school. I’m sorry for the inconvenience it might have caused and here is the
correct information.
The English Speech Contest is going to be held at 7:30 p.m. on June 30th in the school lecture hall. Since you are
the most popular foreign teacher in our school, your presence will be greatly appreciated.
Looking forward to your early reply.
Yours,
Li Hua
【导语】本篇书面表达属于应用文。假定你是李华，在上一封信中邀请 Dr. Brown 担任你校即将举行的
英语演讲比赛评委时，把比赛时间和地点写错了，请给 Dr. Brown 写一封道歉信。
【详解】1.词汇积累
比赛：competition→contest
正确的：right→correct
信息：message→information
受欢迎的：welcome→popular
2.句式拓展
简单句变复合句
原句：The English Speech Contest is going to be held at 7 :30 p.m. on June 30th in the school lecture
hall.
拓展句：The English Speech Contest is going to be held in the school lecture hall, which begins at 7
:30 p.m. on June 30th.
【点睛】[高分句型 1] I'm writing to apologize for the mistake I made in my last letter, in which I
invited you to be a judge in the English Speech Contest to be held in our school. (运用了“介词+关系
代词”结构非限制性定语从句)
[高分句型2] Since you are the most popular foreign teacher in our school, your presence will be greatly
appreciated. (运用了since引导原因状语从句)
8．（2025·江苏·月考）假定你是李华，因故不能参加外教Mr.Green明天晚上开设的关于“中美文化差
异”的讲座，请给他写一封信表示道歉，内容包括：
1.表达道歉；2.解释原因；3.询问是否愿意提供相关资料。
注意：1.词数80词左右；2.可适当增加细节，以使行文连贯。
Dear Mr. Green,
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
______________________________________________________________________________________Yours,
Li Hua
【范文】
Dear Mr. Green,
I’m Li Hua, one of your students. I’m writing to apologize to you for failing to attend your lecture this Friday
evening, which is about the difference between Chinese and English.
Because of a high fever catching me yesterday. I have been in hospital for a timely treatment, which
unfortunately prevented me from all school activities. In fact, I have strong interest in what you will share with us
in the lecture. Therefore, it would be appreciated if you could provide me with some relevant materials.
I would deeply apologize again and wish your lecture a success.
Yours,
Li Hua
【导语】本篇书面表达属于应用文，要求考生给外教Mr.Green写封道歉信，对不能参加讲座表示歉意。
【详解】1.词汇积累
道歉：say sorry→apologize
阻止：stop→prevent
感激：be grateful→appreciate
提供：offer→provide
2.句式拓展
简单句变复合句
原句：I would deeply apologize again and wish your lecture a success.
拓展句：I would deeply apologize again for what I did and sincerely wish your lecture a success.
【点睛】[高分句型 1] I’m writing to apologize to you for failing to attend your lecture this Friday
evening, which is about the difference between Chinese and English.(which引导的非限制性定语从句)
[高分句型2]In fact, I have strong interest in what you will share with us in the lecture.(what引导的宾语
从句)
9．（2025·浙江·阶段考）假如你是李华, 现因公司货品质量问题给Johnson写一封道歉信。要点如下：
1.表示要查漏补缺, 改进提高；
2.提出补救办法；
3.表明决心和意愿。
注意：1.词数80左右；
2.可适当增加细节, 以使行文连贯；
3.开头语已为你写好, 不计入总词数。
Dear Mr. Johnson,First of all, thank you for informing us of the quality issue. I sincerely apologize to you for our failure to
provide you with satisfactory products.
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
______________________________________________________________________________________
Yours faithfully,
Li Hua
【范文】
Dear Mr. Johnson,
First of all, thank you for informing us of the quality issue. I sincerely apologize to you for our failure to
provide you with satisfactory products.
We'll study the problem, find out the cause of it, and try to avoid the same bad thing. We assure you that we
will provide you with a free replacement of the one you bought. Mr. Lee of our Business Department will contact
you as soon as possible.
We hope you understand that this is just an accidental event, and we will try to continually improve our
product quality. We cherish the establishment of a lasting friendship with you. At the same time, we will also
continue to work hard to provide high-quality and affordable products and better after-sales service for you.
I sincerely apologize again for the trouble this has caused you.
Yours faithfully,
Li Hua
【导语】这是一篇商务道歉信。李华代表公司因产品质量问题给客户 Johnson致信道歉，并提出具体的解
决方案。
【详解】
词汇积累：
告知：informing → notifying
质量问题：quality issue → product defect
满意的产品：satisfactory products → quality goods
研究问题：study the problem → investigate the matter
避免：avoid → prevent
保证：assure → guarantee
免费更换：free replacement → complimentary exchange
偶然事件：accidental event → isolated incident
珍惜：cherish → value
建立：establishment → building句式拓展：
原句：We'll study the problem, find out the cause of it, and try to avoid the same bad thing.
拓展句：We will conduct a thorough investigation into this matter to identify the root cause and
implement measures to prevent similar occurrences in the future.
【点睛】
【高分句型1】We assure you that we will provide you with a free replacement of the one you bought.
（运用了that引导的宾语从句和定语从句，表达了明确的补救承诺）
【高分句型 2】We hope you understand that this is just an accidental event, and we will try to
continually improve our product quality.（使用宾语从句和并列结构，既安抚客户又表达改进决心）
【高分句型 3】At the same time, we will also continue to work hard to provide high-quality and
affordable products and better after-sales service for you.（运用不定式作目的状语，展示了公司的长期服
务承诺）
10．（2025·江西·月考）假定你是李华，你和外教Mr Smith本来约好去看在你们所在城市举行的国际摄影
展，但你因故不能赴约。请给他写一封邮件，内容包括:
1.表示歉意；
2. 解释原因；
3.补救措施。
注意:1. 词数80左右；
2.可以适当增加细节，以使行文连贯。
Dear Mr Smith，
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
____________________________________________________________________________________________
_______________________________________________________________________________________
【范文】
Dear Mr Smith,
I’m sorry to tell you that I can’t accompany you to the International Photography Festival held this Saturday.
Something unexpected happened and my parents have to go outside of the city this Saturday, so I have to stay at
home and take care of my little brother.
But don’t worry about the trip. I have explained my situation to my best friend John, who is one year older
than me and can speak fluent English. He is available that day and is willing to go with you. Will it be OK with
you?
I’m looking forward to your reply.
Yours sincerely,
Li Hua【导语】这是一篇应用文。李华因故无法陪同外教Mr. Smith参观国际摄影展，需要写邮件致歉并说明情
况。
【详解】
词汇积累：
陪同：accompany → go with
举办：held → taking place
意外情况：something unexpected → an unforeseen circumstance
出城：go outside of the city → leave town
照顾：take care of → look after
解释情况：explained my situation → described my situation
流利的英语：fluent English → proficient English
有空：available → free
愿意：willing → happy to
期待回复：looking forward to your reply → awaiting your response
句式拓展：
原句：Something unexpected happened and my parents have to go outside of the city this Saturday, so I
have to stay at home and take care of my little brother.
拓展句：Due to an unforeseen circumstance that requires my parents to leave town this Saturday, I must
remain at home to care for my younger brother.
【点睛】
【高分句型1】I' m sorry to tell you that I can' t accompany you to the International Photography
Festival held this Saturday.（使用过去分词作后置定语，简洁明了地说明活动信息）
【高分句型2】I have explained my situation to my best friend John, who is one year older than me and
can speak fluent English.（运用who引导的非限制性定语从句，详细介绍替代人选的优势）
【高分句型3】He is available that day and is willing to go with you.（使用并列结构，清晰地说明替代
方案的可行性）
