不止AI在颠覆世界,人心与包容才是终极变革

不止AI在颠覆世界，人心与包容才是终极变革

文 - Harriet Minter

创造留白与空间，人才是时代最大的革新力量

很多人都在恐慌AI时代的到来，害怕技术颠覆工作、改变生活。

但我始终觉得：真正拥有颠覆性力量的，从来不止人工智能，还有我们普通人。

上周，我在法国带领600名咨询从业者，开展了一场面向AI时代的蜕变课程。

这场培训，无关技巧，无关行业分析。

我们没有单纯教大家如何使用AI工具，也不只是普及AI对行业的冲击与影响——这些只是附加内容。

我们真正想做的，是教会人们：在瞬息万变的时代里，如何安顿自己、守护团队、稳住事业。

在全民追捧AI的当下，我其实并不是AI的狂热拥护者。

哪怕我自己也在使用这项技术，内心始终充满无数疑问：

我做的选择是正确的吗？

AI会带来怎样的深层影响？

它会如何改变创作者的思维，颠覆我们表达自我的方式？

这就是AI时代最真实的现状：它把所有人扔进了巨大的不确定性里。

我们不得不承认，未来从来没有标准答案，每一分每一秒都可能发生颠覆。这种未知，真的会让人惶恐不安。

而这场百人课程，我抛出的终极问题，从不是“如何驾驭AI”。

而是：我们能否放下固有偏见与个人偏好，为他人的观点留出一席之地？

现场的600人，截然不同：有人极度推崇AI，视之为时代机遇；有人从未接触AI，满心抵触与迷茫。

我们不想让所有人争对错、辩输赢，只想让大家彼此倾听、互相学习。

说服600个坚信自己正确的人，放下执念、接纳不同，这从来不是一件易事。

身处变革浪潮中，人最本能的选择，是掌控、是命令、是强势主导一切。

但这次，我们刻意放慢节奏。

我们告诉所有人：不必紧绷，不必完美，脆弱并不可耻。

在钻研冰冷的技术之前，先守住自己的人性与温度。在追逐高效的AI之前，先学会好好倾听身边的人。

承认他人观点的价值，接纳和自己相悖的声音，真的太难了。

我们害怕被否定、害怕被忽视、害怕自己的立场被推翻。

我深知，让数百人放下执念、彼此包容，是巨大的挑战。

但我们做到了。

我亲眼看见，大家放下固执与偏见，认真倾听彼此的想法，耐心理解不同的立场。

陌生的人之间，生出信任，建立联结，消解了对立与隔阂。

为他人留白、为不同包容，这件事很难，但所有付出都无比值得。

如果这份温柔与包容，能成为我们日常的常态，大概这就是对抗时代焦虑，最好的答案。

AI能改变世界，但唯有人心，能治愈世界。

作者简介

哈丽叶特·明特（Harriet Minter），职场教练、专栏作家、心理咨询受训师。

深耕硬核新闻行业15年，褪去犀利锋芒，如今归于温柔松弛的生活，与爱犬相伴，专注治愈与成长。

Life as I know it

With Harriet Minter

Creating time and space

It’s not only Al that can be revolutionary: people can be too, remembers Harriet Minter

Last week I was in France, taking 600 consultants through a change programme to help them adjust to a world dominated by AI. This wasn’t about teaching them how to use AI tools — although we had people who did that. Or helping them understand the impact that AI would have on their industry — although we did that too.

What this was really about was helping them understand how they could look after themselves, their teams and their business as so much change unfolded around them.

The irony here is that I am no AI evangelist. Even when I use it myself it brings up so many questions for me. Am I doing the right thing? What is the impact of this? What will it do for creatives and the way we express ourselves?

The reality of AI in our world right now is that it’s forcing us to sit in uncertainty, to accept that we really have no idea what the future will hold because it could change at any minute. And that’s terrifying.

But the biggest question of the whole week was: Could participants put aside their personal views and preferences to make space for others

to explore theirs? We had some people in the room who were AI evangelists, and some people who’d never touched it: we wanted both to be able to learn from each other, rather than just pushing their own viewpoint. No small ask when you have 600 people who all think their opinion is the right one!

In moments of change, it’s easy to resort to command and control leadership, to issue orders and be done with it. Instead, what we set out to do was to create a feeling of slowing down, of it being okay to be vulnerable. We wanted everyone to remember their own humanity first, before diving into the tech of it all. Most of all, we wanted them to listen to each other.

But sitting and hearing views that don’t match your own — and holding that they still have merit and deserve to be heard — is hard.

It brings up our fear that we might lose, or be ignored. We knew it would be a challenge to hold that space for so many people, and yet, we achieved it! I saw people come together and really take the time to listen and understand each other’s viewpoint. I saw the trust that was built and the connections that were created. Making space for this is hard, but the payoff was so worth it. If only we could do that every day.

HARRIET MINTER

Coach, writer and relationship therapist-in- training

After 15 years as a hard-nosed journalist, she now lives a softer, more woo-woo life with her dog, Blue. harrietminter.com