06.投诉信-2024年中考英语作文必背(模板、素材、分类押题范文)_02中考总复习（2026版更新中）_03-英语-中考总复习_2024年中考复习资料_三轮复习

关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 06.投诉信 必背模版 模板① Dear …, I am writing to complain about…（交代具体的是由及其起因等） I trust you will take my complaints seriously and... （交代自己的要求）If it is not properly settled, I would ask you to give back my money, or I would complain to the concerned authorities. Yours sincerely, .......（落款签名） 模板② Dear …, I am writing to inform you that I find…（所针对的物件等）unsatisfactory…..（简述事由及个人的要求 等） I hope you attach importance to this matter, and help settle it as soon as possible. Yours sincerely, ...（签名） 必背素材 投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过， 切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望 的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律： 第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。应该记住读信人不 一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。 第二段：写明投诉的原因、问题的经过及产生的后果。可以说具体的理由，也可以说问题的具体体现 方式。 第三段：提出解决方案，不需展开。这段应体现书信的礼貌原则，可以用类似“如果你能……，我将 十分感激”这样的表达方式。还要注意做到公平、公正。 【常用句式】 1. I am writing to plain about…\ I am writing to make a plaint about…\ I am writing to express my dissatisfaction 1关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 about… 2.There is something wrong with… I bought. For one thing, ..…; for another thing … 3.I can hardly bear \tolerate …any more. 4.I hope you can consider my suggestions and improve the situation 5.I trust you will take this matter seriously and make an effort to prevent the recurrence of this kind. 6.I would like to have a refund(退款) or a replacement（更换）as soon as possible. 段尾常用语： (1)It would be highly appreciated if you could… (2)I believe you will take my plaints seriously and… (3)I hope you will give due attention to this matter. (4)I would like to get this matter settled by the end of this month. (5)I could not be more satisfied if you can kindly… (6)I would appreciate it very much if you could… 押题范文 1．假定你是沈阳市八年级学生李华，由于需要居家上网课。在 Hi-lo company 公司新购买了一台电 脑，但电池不经用，上网也很慢，而且还总是故障频出。打电话沟通却没有得到回复，你决定给 Hi-lo company商店的经理写一封投诉信，要求退货、退款。 要求：1. 词数80左右； 2. 可以适当增加细节，以使行文连贯； 3. 开头和结尾已给出，不计入总词数。 4th October, 2022 Hi-lo company Dear Sir or Madam, ________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ 2关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ _________________________________________ Yours, Li Hua 【参考范文】 4th October, 2022 Hi-lo company Dear Sir or Madam, I am Li Hua, a Grade Eight student from Shenyang. I bought a new computer in your company because I need to take online classes at home. I use it for online classes every day. But I found some problems. The battery is dead, the Internet is slow and it always breaks down. It has seriously affected the quality of my online courses. I called you but got no reply. I hope I can return it to your shop and have my money back. I am looking forward to hearing from you. Yours, Li Hua 2．假设你叫王平，一个月前在一家商店买了一部手机，但这部手机现在出现了很多问题。请根据下表内 容，用英文给商店写一封不少于90词的投诉信。开头已经给出，但不计入总词数。 投诉项目 问题 你的要求 期待能够持续待机至少两天，但现在不到一天就得充一次电（charge 电池 the phone） 更换一部新手 内存 仅存放了大约六十张照片，手机却经常显示内存已满 机 扬声器 打电话时根本听不清楚对方讲话 （speaker） 其他问题 时常死机 Dear Sir/Madam, ____________________________________________________________________________________________ ____________________________________________________________________________________________ 3关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ________________________________________________ 【参考范文】 Dear Sir/Madam, One month ago, I bought a mobile phone from your shop. However I’m not satisfied with it at all. First of all, I’m unhappy with its battery. I hope it can last for at least two days, but now I have to charge the phone less than a day. Second, I store only about sixty photos in the phone, but it always showing that it is full. Third, I think there is something wrong with the speaker of the phone. When I call someone, I can’t hear him or her speak clearly at all. Finally, it stops working from time to time. So I would like a new mobile phone. I’m looking forward to hearing from you as soon as possible. Yours faithfully, Wang Ping 3．假如你是李涛，前天你收到了淘宝（Taobao）网上买的一件T恤，结果打开发现物品和你买的不对 称。现在你要向店主写一份投诉信，根据表格内容说明情况，并要求给予调换。你的地址是杭州市解放路 118号，电话18945287910，词数：80词左右。 Bought Received Size M L Color Red Blue Materia Cotton Dacron（涤纶） l Dear shopkeeper, My name is Li Tao. ________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ Yours, 4关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 Li Tao 【参考范文】 Dear shopkeeper, My name is Li Tao. I bought a T-shirt in your shop the day before yesterday, but I found the T-shirt that I received was not the one I bought. The T-shirt that I wanted was red, but you sent me a blue one. The size of the T- shirt I wanted was M, but the T-shirt I received was L. What’s more, the material of the T-shirt was different, too. I wanted a cotton one but I received a dacron one. I hope you can exchange the T-shirt. My address is 118 Jiefang Road, Hangzhou, and my telephone number is 18945287910. Thank you. Yours, Li Tao 4．假设你的机器人坏了。请你给机器人商店的经理写一封投诉信，要求退货、退款。 内容要点： 1. 上个月，你从机器人商店买了一台名叫Goldfish的机器人； 2. 回家仅仅使用了一个月就出故障了； 3. 电池仅持续两天，每天只肯工作三小时…… 4. 去过机器人商店，但是没有得到回复； 5. 要求退款、退货。 要求： 1. 投诉信须包含所给内容要点，要求语句通顺、意思连贯； 2. 第3要点须用2—3句话展开合理想象，作适当发挥； 3. 词数90左右，投诉信的开头和结尾已给出，不计入总词数。 4th March, 2018 Robot Shop 25 River Street Dear Sir or Madam, ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ 5关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 ____________________________________________________________________________________________ _________________________ I’m looking forward to hearing from you. Hu Quan 【参考范文】 4th March, 2018 Robot Shop 25 River Street Dear Sir or Madam, Last month, I bought a robot named Goldfish in your robot shop. But it went wrong only one month after I got it back. The batteries can only last for two days. And it can only work for three hours a day. The room is always in a mess though it is designed to do housework for its master. What is worse, it knocks everything over. I have been to your robot shop, but there is no reply. I hope I can return it to your shop and have my money back. I’m looking forward to hearing from you. Hu Quan 5．假如你是格林社区中心（the Green Community Center）的工作人员，许多居民前来投诉小区某些居 民的不文明做法。请你写一封公开信给格林社区的居民，信中包含表格中的内容：提出问题，并就社区出 现的不文明现象提出建议和说明原因。 problems advice reasons pick up…three times a improve （ 改 善 ） the rubbish everywhere…mess… day… environment pet dogs…bark…night … ...（请你补充） ...（请你补充） car…park…in the pavement（人行 ...（请你补充） ...（请你补充） 道） 注意： 1. 词数：100词左右（文章开头已给出，不计入总词数）； 2. 文中不能出现真实姓名、校名等信息； 3. 文章必须包含上图所提供的所有信息，可适当增加细节，使行文连贯； 4. 请在答卷规定范围内写作，超出范围的内容无效。 Dear residents（居民）, We have noticed the problems in this community. 6关注公众号：陆陆高分冲刺 ~领取：最新版“小中高考-总复习”、最新试卷下载 ________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________________________________________________________________________________________ ____________ Green Community Center 【参考范文】 Dear residents（居民）, We have noticed the problems in this community. The rubbish is everywhere and makes the neighborhood in a mess. Some pet dogs always bark loudly at night. Some people often park their cars in the pavement in the doorway. To deal with these problems, we have the following suggestions. First, as for those who often leave their rubbish everywhere, they are supposed to throw the rubbish in time. The rubbish must be picked up three times a day. This can improve the environment. Second, for the owners whose dogs are barking at night, they should train his dog to be quiet during the night. In this way, the dog will be quiet. Finally, they must be parked in the parking lot because parking cars on the pavement can be very dangerous for children. Let’s join our hands together to make the Green Community Center. Green Community Center 7